ServiceNow Technical Lead- IRM & GRC

Experteer Overview As ServiceNow Technical Lead for GRC/IRM, you drive the design, implementation, and long-term health of risk and compliance solutions. You will partner with Technology, Information Security, Legal, and Internal Audit to translate regulatory requirements into scalable, automated workflows. This hands-on leadership role shapes an enterprise-wide GRC/IRM program, balancing engineering excellence with governance. You'll lead cross-functional delivery, ensure upgrade-safe architectures, and help scale for international growth.

Compensation / Benefits

• Lead the technical design and implementation of ServiceNow GRC/IRM modules (Policy & Compliance, Risk Management, Audit Management, VRM, BCM)
• Build automated indicators, control testing workflows, and evidence collection to improve audit readiness
• Enforce coding best practices for IRM data models and ensure upgrade safety aligned with ServiceNow CSDM
• Design secure integrations between GRC and external data sources (Azure AD, BitSight, Security Operations, Financial systems) for real-time risk view
• Mentor a team of developers in GRC configurations (Advanced Risk Assessments, PA for risk dashboards, UI Builder for executive reporting)
• Bridge Technology, Information Security, Legal, and Internal Audit to translate policy into technical requirements
• Manage technical debt in GRC scope, drive performance tuning, and scale the platform for international expansion Tasks
• 7+ years of ServiceNow development and platform engineering
• 3+ years of deep technical expertise in ServiceNow GRC/IRM
• Lead technical teams through complex, multi-module implementations
• Advanced proficiency in ServiceNow scripting (JavaScript, Glide), Flow Designer, IntegrationHub, and IRM/GRC metadata
• Experience with risk frameworks (NIST, ISO, COBIT, SOC2) and mapping to technical controls

Certifications:

ServiceNow CSA and CAD required; CIS-Risk and Compliance or CIS-Vendor Risk Management preferred

• Ability to explain complex technical risk architectures to non-technical stakeholders Key requirements
• 100% paid medical, dental and vision premiums for you and dependents
• 50% 401(k) match, up to IRS maximum
• 20 days of PTO, 10 holidays
• Family support programs including Paid Primary Caregiver Leave and fertility/family forming assistance
• Hybrid work from home program
• Equal opportunity employer