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ServiceNow Technical Lead- IRM & GRC
Job
Fisher Investments
Remote
Full-Time
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Job Description
Experteer Overview In this role you will lead the design, delivery, and long-term health of Fisher Investments' ServiceNow GRC/IRM capabilities. You'll translate regulatory requirements into scalable, automated workflows and partner with architecture to ensure upgrade-safe solutions. This hands-on leadership position sits at the tech-risk governance intersection, driving secure integrations and real-time risk visibility. Your work enables audit readiness and cross-functional governance at scale, supporting the firm's global growth.
Compensation / Benefits
- Lead the technical design and implementation of ServiceNow GRC/IRM modules (Policy & Compliance, Risk Management, Audit Management, VRM, BCM)
- Build and oversee automated indicators, control testing workflows, and evidence collection to improve audit readiness
- Define and enforce coding best practices for IRM data models, aligned with ServiceNow CSDM
- Design secure integrations between GRC and external data sources (e.g., Azure AD, BitSight, Security Operations, Financial systems)
- Mentor a team of developers in GRC configurations and analytics for executive reporting
- Bridge Technology, Information Security, Legal, and Internal Audit to translate policy into technical requirements
- Manage technical debt within GRC scope and ensure platform scalability for international growth Tasks
- 7+ years of ServiceNow development and platform engineering
- 3+ years of deep technical expertise in ServiceNow GRC/IRM
- Lead technical teams through complex, multi-module implementations
- Advanced proficiency in ServiceNow scripting (JavaScript, Glide), Flow Designer, IntegrationHub, and IRM/GRC metadata
- Experience with risk frameworks (NIST, ISO, COBIT, SOC2) and their mapping to technical controls
Certifications:
ServiceNow CSA and CAD required; CIS-Risk and Compliance or CIS-Vendor Risk Management preferred- Ability to explain complex technical risk architectures to non-technical stakeholders Key requirements
- 100% paid medical, dental and vision premiums for you and dependents
- 50% 401(k) match up to IRS maximum
- 20 days of PTO plus 10 paid holidays
- Family support programs: 8-week Paid Primary Caregiver Leave, fertility and family health assistance
- Hybrid work-from-home program (subject to change)
- Great Place to Work Certification