ServiceNow Technical Lead- IRM & GRC

Experteer Overview In this role you will lead the design, delivery, and long-term health of Fisher Investments' ServiceNow GRC/IRM capabilities. You'll translate regulatory requirements into scalable, automated workflows and partner with architecture to ensure upgrade-safe solutions. This hands-on leadership position sits at the tech-risk governance intersection, driving secure integrations and real-time risk visibility. Your work enables audit readiness and cross-functional governance at scale, supporting the firm's global growth.

Compensation / Benefits

• Lead the technical design and implementation of ServiceNow GRC/IRM modules (Policy & Compliance, Risk Management, Audit Management, VRM, BCM)
• Build and oversee automated indicators, control testing workflows, and evidence collection to improve audit readiness
• Define and enforce coding best practices for IRM data models, aligned with ServiceNow CSDM
• Design secure integrations between GRC and external data sources (e.g., Azure AD, BitSight, Security Operations, Financial systems)
• Mentor a team of developers in GRC configurations and analytics for executive reporting
• Bridge Technology, Information Security, Legal, and Internal Audit to translate policy into technical requirements
• Manage technical debt within GRC scope and ensure platform scalability for international growth Tasks
• 7+ years of ServiceNow development and platform engineering
• 3+ years of deep technical expertise in ServiceNow GRC/IRM
• Lead technical teams through complex, multi-module implementations
• Advanced proficiency in ServiceNow scripting (JavaScript, Glide), Flow Designer, IntegrationHub, and IRM/GRC metadata
• Experience with risk frameworks (NIST, ISO, COBIT, SOC2) and their mapping to technical controls

Certifications:

ServiceNow CSA and CAD required; CIS-Risk and Compliance or CIS-Vendor Risk Management preferred

• Ability to explain complex technical risk architectures to non-technical stakeholders Key requirements
• 100% paid medical, dental and vision premiums for you and dependents
• 50% 401(k) match up to IRS maximum
• 20 days of PTO plus 10 paid holidays
• Family support programs: 8-week Paid Primary Caregiver Leave, fertility and family health assistance
• Hybrid work-from-home program (subject to change)
• Great Place to Work Certification