ServiceNow Technical Lead- IRM & GRC

Experteer Overview As ServiceNow Technical Lead for GRC/IRM, you drive the architecture and delivery of risk and compliance solutions to support regulatory with automation and real-time insights. You will lead multi-module ServiceNow implementations, collaborating with Architecture, Information Security, Legal, and Internal Audit. You translate complex controls into scalable, secure workflows and ensure upgrade-safe design aligned with the CSDM. This role blends hands-on engineering with strategic governance, shaping the firm's compliance posture at scale.

Compensation / Benefits

• Lead design and implementation of ServiceNow GRC/IRM modules (Policy & Compliance, Risk Management, Audit Management, VRM, BCM)
• Develop automated indicators, control testing workflows, and evidence collection to improve audit readiness
• Enforce coding best practices for IRM data models and ensure upgrade-safe solutions per ServiceNow CSDM
• Design secure integrations with external data sources (Azure AD, BitSight, Security Operations, Financial systems) for real-time risk view
• Mentor developers in GRC configurations, analytics, and UI reporting
• Bridge Technology, Information Security, Legal, and Internal Audit to translate policy into technical requirements
• Manage technical debt in GRC scope and drive performance tuning for scale with international growth Tasks
• 7+ years ServiceNow development and platform engineering
• 3+ years deep expertise in ServiceNow GRC/IRM
• Lead technical teams through complex, multi-module implementations
• Advanced scripting (JavaScript, Glide), Flow Designer, IntegrationHub, IRM/GRC metadata
• Experience mapping risk frameworks (NIST, ISO, COBIT, SOC2) to technical controls

Certifications:

ServiceNow CSA and CAD required; CIS-Risk/Compliance or CIS-Vendor Risk Management preferred

• Explain complex technical risk architectures to non-technical stakeholders Key requirements
• 100% paid medical, dental and vision premiums for you and dependents
• 50% 401(k) match up to IRS maximum
• 20 days PTO plus 10 paid holidays
• Family support programs including Paid Primary Caregiver Leave, fertility/family health assistance
• Hybrid work from home option (subject to role/tenure/performance)
• Great Place to Work Certification