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Job Description
Job Description This role is a senior, hands-on endpoint engineering position responsible for owning endpoint platforms, inventory accuracy, and endpoint risk management across the organization. Although the role reports into the Help Desk & End User Support Manager, it operates at a senior engineering and platform-ownership level, defining standards, leading modernization efforts, and reducing operational and security risk. This role will own endpoint inventory accuracy and lifecycle management across ServiceNow CMDB, Microsoft Intune, and KACE. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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5+ years of experience in endpoint/desktop engineering
Hands-on experience with Microsoft Intune / Endpoint Manager
Strong experience with ServiceNow CMDB (population, reconciliation, lifecycle workflows)
Experience supporting Windows 10/11 environments
Experience with KACE
Experience with Absolute (device visibility/recovery)
Experience with Armis (device discovery & risk insight)
Exposure to macOS and iOS/iPadOS management
Experience in healthcare or regulated environments