Control Manager

Control Manager JPMorganChase - 3.9 Jacksonville, FL Job Details Full-time 2 hours ago Benefits Health insurance Tuition reimbursement Retirement plan Qualifications Internal controls Data visualization software proficiency Industry knowledge of banking risk management Reporting and dashboarding tools Issue tracking Banking internal controls Financial data analysis tools Statistical analysis tools Full Job Description

JOB DESCRIPTION

Bring your expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President, Risk Governance and Controls within Risk Management and Compliance, you will design, implement, and oversee a comprehensive control framework tailored to the unique risks in quantitative modeling and analytics. You will partner with model developers, validators, business stakeholders, and senior management to identify, assess, and mitigate risks across the modeling lifecycle and help ensure the integrity and effectiveness of risk modeling processes. You will support a strong, consistent control environment aligned to firmwide standards and evolving regulatory expectations, using data-informed monitoring to strengthen control testing and issue management.

Job Responsibilities:

Lead the development and execution of a risk and control framework for the Risk Modeling team, aligned with firmwide standards and regulatory expectations. Partner with model owners, users, validators, and business stakeholders to identify, assess, and mitigate risks tied to model development, implementation, and use. Promote risk awareness and accountability by embedding best practices in risk identification, control design, and issue management across the modeling lifecycle. Oversee control functions including risk and control self-assessments, control testing, process mapping, and documentation of key controls. Use data analytics and automation (e.g., AI/ML approaches, SQL, Python, Tableau) to strengthen control testing, monitoring, and validation activities. Monitor regulatory developments and internal policy changes impacting risk modeling and help ensure controls and processes are updated in a timely manner. Prepare and present reports and dashboards on control effectiveness, emerging risks, and remediation status to senior management and governance committees. Lead issue management, including root cause analysis, action plan development, and sustainable remediation of control gaps. Support internal and external audits and regulatory exams by providing subject matter expertise on risk modeling controls and governance. Collaborate across Risk Management, Compliance, Testing Center of Excellence, Audit, and Technology teams to enhance the control environment and enable consistent execution.

Required Qualifications, Capabilities, and Skills:

Minimum 10 years of experience in financial services with a focus on risk governance, controls, audit, quality assurance, risk management, or compliance. Bachelor's degree in a relevant field (e.g., Finance, Economics, Mathematics, Engineering, or related discipline) or equivalent experience. Strong understanding of risk and control frameworks, internal control testing, and issue management, ideally within a quantitative or modeling environment. Experience partnering with model development or validation teams and familiarity with model risk management principles (e.g., SR 11-7, OCC 2011-12). Strong analytical and problem-solving skills, including proficiency with data analytics tools such as AI/ML, SQL, Python, and Tableau to support control testing and validation. Ability to manage multiple complex priorities and lead structured work across stakeholders in a dynamic environment. Excellent verbal and written communication skills, including experience presenting to senior management and governance forums. Strong relationship-building and influencing skills, with the ability to collaborate effectively across functions and levels.

Preferred Qualifications:

Advanced degree (e.g., MBA, MS, PhD) and/or professional certifications (e.g., CPA, CIA, FRM, CFA). Experience supporting risk modeling, model validation, or quantitative risk functions in a large financial institution. Knowledge of regulatory requirements related to model risk management and governance.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.