Director, Cyber Risk Services

Job Listing ID:

4496142

Job Title:

Director, Cyber Risk Services Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

05/21/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Risk Control Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $132,800.00 - $219,100.00 Target Openings 1 What Is the Opportunity? Travelers Insurance is seeking a highly skilled and knowledgeable Director within our Cyber Risk Services job family. This role is responsible for influencing underwriting decisions, and contributing their expertise towards cybersecurity initiatives that strengthen our clients' Cyber insurance portfolio. As a Director, you will work with the team and skillfully apply your expertise for Cyber Risk Services within the business. You will ensure timely and professional responses to our policyholders, brokers and underwriters about our team's services via our customer service ticketing system and on phone calls. This role requires partnering and maintaining strong working relationships with key constituents (e.g., business units, underwriters, brokers and policyholders) while contributing to the team to drive solutions that mitigate risk. What Will You Do? Monitor and drive the direction of the team, overseeing the adoption of new Cyber Risk Services that meet policyholder needs. Help define and execute the strategic roadmap for cyber risk services. Conduct the most complex comprehensive risk assessments to identify vulnerabilities and potential threats for policyholders. Build cross-department relationships with business, tech, underwriting, as well as externally with broker and vendors. Oversee the team's responses to policyholder, broker or underwriter escalations. Drive actionable recommendations to policyholders on how to mitigate identified highly complex cyber risks, including driving product development of risk prevention and recovery services. Provide human resources management, including coaching, performance management, team development and growth, and workforce planning Represent Travelers at industry events and thought leadership forums. Partner with Underwriting and business leads. Provide direction and coaching for more complex projects. Promote a deep understanding of the evolving cyber threat landscape, including emerging threats, vulnerabilities, and attack techniques on the team. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's degree. Superior written and verbal communication skills, with the ability to articulate complex technical concepts to a diverse audience Relevant certifications (e.g., CISSP, CISM, CEH, OSCP) are highly desirable. Proven ability to lead and facilitate advanced training sessions, presentations, and tabletop exercises. 7+ years ...

Job Classification:

Computer and Information Systems Managers Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A