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Job Description
Risk Management Specialist / Incident Management Analyst (OLTL Medicaid Waivers) 3.7 3.7 out of 5 stars Harrisburg, PA 17101 $40 an hour - Full-time, Contract 22nd Century Technologies, Inc. 295 reviews $40 an hour -
Full-time, Contract Duration:
12 +months
Shift:
1st Shift (08:00 AM - 04:00 PM)
Minimum Qualifications:
Bachelor's degree in human services or business field OR 3 years of related experience At least 1 year of experience in Incident Management/Risk Management (preferred) Experience in quantitative analysis and reporting (preferred)
Required Knowledge & Skills:
Understanding of participant risk: What causes participant risk and how it is identified Risk management principles and application at case and system level Population-based evidence approaches Basic statistics and statistical analysis Basic epidemiology concepts Ability to chart and graph data Advanced computer skills (Microsoft Office, statistical software) Strong critical thinking and problem-solving skills Role Overview (Critical Incident Management Unit, OLTL): Ensures quality Home and Community-Based Services (HCBS) for participants under CHC and FFS programs Reviews, investigates, and addresses incidents affecting participant health, safety, and welfare Supports alignment with Money Follows the Person (MFP) initiatives
Key Duties:
Conduct case and record reviews; provide technical assistance to MCOs, SCEs, providers, and agencies Coordinate with state protective services, MCOs, and internal teams on case reviews and corrective actions Manage protective service "report of need" notifications for program participants/providers Support mortality reviews with clinical staff (request/review data, track follow-ups) Perform trend and data analysis; compare findings with national and state mortality statistics Develop prevention and training recommendations based on analysis findings Liaise with law enforcement and Attorney General's office on abuse/neglect cases Ensure data integrity and coordinate record corrections Participate in IT system design and user acceptance testing (UAT) Analyze incident data and generate ongoing reports Use systems like EIM, HCSIS, WellSky, and CIS/eCIS Communicate with waiver program representatives (FFS/CHC) Develop tracking systems for health and welfare outcome patterns Participate in committees, workgroups, and projects related to incident/risk management
Essential Functions:
Knowledge of medical conditions and terminology Understanding of disabilities and ADLs/IADLs support needs Knowledge of Medicaid waivers and Act 150 regulations/policies Ability to work remotely and use digital communication tools Independent and self-directed work capability Presentation and communication skills Task prioritization ability Strong oral and written communication skills Understanding of relevant local, federal, and state laws Proficiency in Microsoft Office and related systems (HCSIS, WellSky, CIS/eCIS) Ability to travel independently, including overnight stays without public transport support. LI_TSC About our
Company:
- 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and
ISO 9001
quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. "22nd Century Technologies is an Equal Opportunity Employer" and "US Citizens & all other parties authorized to work in the US are encouraged to apply." All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Pay:
$40.00 per hour
Education:
Bachelor's (Required)
Experience:
health or risk domain work: 3 years (Required) incident management: 3 years (Required) risk management: 3 years (Required) Ability to
