Job Description
Job description Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing, with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the world's largest provider of live entertainment, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, then please read on!
THE ROLE
We are seeking a Director of GRC Operational Risk Management. This role is responsible for leading and maturing a comprehensive third-party risk management (TPRM) program within a broader GRC and operational risk framework, ensuring that risks across vendors, partners, and digital assets are effectively identified, assessed, and managed in a practical, risk-based manner. The role manages a team of risk analysts responsible for evaluating vendor and partner risk, conducting assessments of external websites and mobile applications, and supporting enterprise risk initiatives. In close partnership with cross-functional teams, including security, privacy, legal, and technology, this role ensures robust control environments while reinforcing resilience and regulatory compliance. WHAT THIS ROLE WILL DO
Lead end-to-end third-party risk management (TPRM) lifecycle: Due diligence and onboarding Risk tiering and assessments Contractual risk controls Ongoing monitoring and offboarding Manage a team of risk analysts who: Evaluate risks associated with vendors, partners, and outsourced services, including financial, operational, compliance, and reputational risks Conduct risk management for external websites and mobile applications Support additional risk assessments as required Partner with other corporate teams to: Review security controls, vulnerabilities, and penetration testing results Ensure data protection, privacy, and resilience standards are met Drive a strong risk culture, ensuring accountability across first, second, and third lines of defense Mature and improve the program: Integrate third-party risk into broader enterprise risk and operational risk frameworks Distribute assessment assignments and monitor progress to ensure SLAs are met across all risk levels Support quality assurance by reviewing assessment documentation and identifying areas for process improvement Track team metrics, backlog status, and stakeholder engagement levels for reporting Lead team standups and serve as the primary point of contact for operational blockers or intake escalations Identify opportunities for efficiency improvements, automation, and stakeholder engagement enhancements WHAT THIS PERSON WILL BRING
Bachelor's degree in Business, Risk Management, Operations, or a related field, or comparable experience. CRISC, CTPRP, CISA, CISM, CPA, CIA
) 6+ years of experience in third-party risk management and/or operational risk, compliance roles, including experience managing teams, projects, and driving process improvements and efficiency Strong leadership, communication, and organizational skills Experience with GRC tools and risk platforms (e.g., ProcessUnity, Optro, Workiva, GRC, OneTrust) Strong analytical skills with the ability to translate risk data into actionable insights Ability to balance strategic thinking with operational execution Experience coordinating operational workflows and managing queue-based assignments. Familiarity with risk assessment platforms (e.g., Ability to manage multiple priorities and ensure quality and consistency Comfortable collaborating cross-functionally and presenting updates to senior stakeholders BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: HEALTH:
Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF
Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH:
401(k) program with company match, stock reimbursement program FAMILY:
Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS:
Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
