COLLECTIONS SPECIALIST SUPERVISOR - 73006759

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COLLECTIONS SPECIALIST SUPERVISOR

• 73006759

Date:

May 1, 2026 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:

875049

Agency:

Department of Revenue Working Title:

COLLECTIONS SPECIALIST SUPERVISOR

• 73006759

Pay Plan:

SES Position Number:

73006759

Salary:

$61,801.56 / annually

Posting Closing Date:

05/11/2026 Total Compensation Estimator Tool Florida Department of Revenue General Tax Administration Collections Specialist Supervisor (Revenue Administrator III

• SES) Jacksonville This is an Internal Agency Advertisement.

T he Florida Department of Revenue's General Tax Administration program collects the revenue that maintains the state's infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website .

JOB SUMMARY

This is a Collections Specialist Supervisor

• Revenue Administrator III
• SES position in the General Tax Administration Program, Receivables Management, Field Operations
• Collection Process, located in the Jacksonville Service Center.

The incumbent prioritizes and allocates workloads, manages vacancies, identifies and analyzes workflow, performs costs/benefits analyses, implements process improvements, manages a work unit by establishing expectations, monitoring performance, providing feedback, and fostering open communication, and creates and maintains reports and presentations. The incumbent is also responsible for contacting taxpayers to resolve tax liabilities, recommending compromises, making corrections, and collecting tax, penalty, interest, and fees due to the State of Florida.

MINIMUM REQUIREMENTS

Currently employed within the Florida Department of Revenue, General Tax Administration Program. Three years of experience working in the General Tax Administration Program, Receivables Management Collection Process.

SPECIAL NOTES

This position travels locally to taxpayers' business locations. In addition, occasional overnight travel may be necessary for training purposes. For all travel, you will use your own means of transportation. Travel costs will be reimbursed according to agency policy. This position may require overtime, which may include weekends.

SALARY:

The hiring salary for this position generally will not exceed $5,150.13 monthly/$61,801.56 annually.

BENEFITS

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION

Kelli Pyne, (850) 617-8412, Kelli.

Pyne@floridarevenue.com .

SCREENING DISCLAIMER

Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT

If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL

Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS

You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER

Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov . Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

JACKSONVILLE, FL, US, 32209 JACKSONVILLE, FL, US, 32259 JACKSONVILLE, FL, US, 32224 JACKSONVILLE, FL, US, 32221 JACKSONVILLE, FL, US, 32216 JACKSONVILLE, FL, US, 32202 JACKSONVILLE, FL, US, 32207 JACKSONVILLE, FL, US, 32246 JACKSONVILLE, FL, US, 32219 JACKSONVILLE, FL, US, 32218 JACKSONVILLE, FL, US, 32231 JACKSONVILLE, FL, US, 32206 JACKSONVILLE, FL, US, 32250 JACKSONVILLE, FL, US, 32208 JACKSONVILLE, FL, US, 32225 JACKSONVILLE, FL, US, 32254 JACKSONVILLE, FL, US, 32204 JACKSONVILLE, FL, US, 32226 JACKSONVILLE, FL, US, 32210 JACKSONVILLE, FL, US, 32205 JACKSONVILLE, FL, US, 32244 JACKSONVILLE, FL, US, 32212 JACKSONVILLE, FL, US, 32222 JACKSONVILLE, FL, US, 32211 JACKSONVILLE, FL, US, 33207 JACKSONVILLE, FL, US, 32256

Nearest Major Market:

Jacksonville Apply Now »