Banking Representative

Banking Representative TEKsystems $18.95 / hr life insurance, sick time, 401(k), retirement plan United States, Arizona, Mesa May 14, 2026

• TEKsystems is currently searching for career-driven candidates interested in an opportunity with a Fortune 100 Financial Institution in the Phoenix, AZ 85034 area!

• Position:

• Delinquency Control Counselor

• Job Description:

• Call center production environment, auto-dialer making outbound calls, will receive in-bound calls.
• Early stage collections (1-30 days late), 80-120+ calls per day.
• To control/collect on past due Consumer Loan and Credit Card accounts for early stages of delinquency.
• To provide member financial counseling and mitigate loss.
• HYBRID schedule consisting of one week onsite per quarter and remote the rest.
• Must have high speed cable or fiber optic internet.

• Schedule:

• Training Schedule:

  (Fully onsite first week) Monday-Friday, 8:00am
• 4:30pm MT
• Schedule after

Training:

10:30am

• 7:00pm or 9:30am
• 6:00pm MT (Depending on daylight savings time).

• Responsibilities:

• Contact and counsel delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered.
• Control delinquency on Consumer/Credit Card loan accounts
• Ensure required notifications, including collection emails, letters and any applicable state/regulatory letters are sent to members
• Explain and communicate relinquishing options such as settlements and bankruptcy
• Obtain detailed financial information from delinquent members and offer solutions and alternatives to bankruptcy/charge-off
• Perform manager share transfers for amounts up to authorized limits
• Provide required reporting to supervisors and management (including daily in-house activity trends and payment tracking)
• Use on-line tools and contact appropriate parties
• Regularly review member account data and/or documentation to ensure data is accurate, up-to-date and in compliance with government and company guidelines If interested, please apply with updated resume and complete the application questions.
• Job Type & Location
• This is a Contract to Hire position based out of Mesa, AZ.
• Pay and Benefits
• The pay range for this position is $18.95
• $18.95/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• Workplace Type
• This is a hybrid position in Mesa,AZ.
• Application Deadline
• This position is anticipated to close on May 23, 2026.

About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• San Francisco Fair Chance Ordinance:

• Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

• Massachusetts Lie Detector:

• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• Use of Artificial Intelligence (AI):
• We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.

AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.