Mortgage Collections
Job
TEKsystems
Remote
$39,416 Salary, Full-Time
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Job Description
Description To control/collect on past due Consumer Loan and Credit Card accounts within the first 30 days they are delinquency/early stages of collections, in accordance with all government regulations. To provide member financial counseling and mitigate loss. Additional Skills & Qualifications Call center production environment, auto-dialer making outbound calls and will receive in-bound calls. Early stage collections (1-30 days late), 80-120+ calls per day + Call center orientated fast pace with aggressive goals + Computer literate-ability to work with Excel, Office Word, Outlook + Ability to navigate multiple systems + Competent and well spoken people + Communication skills, navigating multiple systems, ability to level with members. + Provide empathy to members, problem solve, overcome objectives
Schedule:
The training schedule will be 8-4:30 Mountain Time. The regular work schedule after training will be Monday - Saturday, 12:30pm-9:00pm ET (10:30am-7:00pm or 9:30am-6:00pm MT depending on daylight savings time). ONSITE TRAINING, then will be REMOTE- Job Type & Location This is a Contract to Hire position based out of Phoenix, AZ.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Phoenix,AZ.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Similar jobs in Phoenix, AZ
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