Revenue Agent 2 (in-training) - Vancouver

Revenue Agent 2 (in-training) - Vancouver State of Washington - 3.4 Vancouver, WA Job Details Full-time $3,910 - $5,929 a month 1 day ago Benefits Health insurance Dental insurance Vision insurance Loan forgiveness Retirement plan Qualifications Handling wage garnishments State tax Organizational skills Debt collection negotiation Entry level Full Job Description JOB The Department of Revenue's (DOR) Compliance Division is looking for an instinctive individual to fill a Revenue Agent 2 (RA2) in-training to a Revenue Agent 2 (RA2) vacancy in Vancouver, WA. The hiring manager may start screening applicants as early as May 5, 2026, and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds, including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups, maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness. Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work. During the first few months, you will receive hands-on training in the office, although teleworking may also be available. The details will be worked out between you and your supervisor.

If hired at the Revenue Agent 2 in-training level, your pay will be within the salary range 45 ($3910.00 - $5241.00). We invite you to review the opportunity details below and forward this message to others you feel may be qualified.

EXAMPLE OF DUTIES

If you are not familiar with how our in-training works, here is a simple breakdown. After being selected, a detailed in training plan will help you navigate through the program successfully. For the next 18 months, you will perfect your communications skills, ability to negotiate, and other investigative methods in resolving revenue collection activities on delinquent accounts. You will also provide advice, instruction, and training to a diverse customer base. In addition to the above, the list below includes other responsibilities associated with a successful completion of the in-training plan and a successful advancement to RA2. The salary for a RA2 is range 50 ($4410.00 - $5929.00): Investigates and locates delinquent taxpayers using database searches, the internet, and third party resources.

Takes collection action against non-compliant taxpayers, which can include tax warrants, bank/wage garnishments and revocation of business registration certificates.

Conducts fieldwork and investigation on delinquent accounts at taxpayer places of business, job sites, and residences.

Continuously records contact histories and taxpayer information throughout entire process on appropriate agency systems.

Assists taxpayers/representatives with business registration, guidance on completing tax returns, and contacting other agencies when appropriate.

SUPPLEMENTAL INFORMATION

To be considered for a Revenue Agent position, you must have complied with Washington state tax laws. The Department of Revenue is committed to ensuring all employees perform in a manner warranting the highest degree of public confidence and demonstrate the highest level of ethics and integrity. During the hiring process, the Compliance Division will review the Department of Revenue records to ensure you have complied with Washington state tax laws.

The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months. For current Department of Revenue employees and union members of the WPEA, current promotion rules will apply if selected. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA). The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply. If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.