Sales & Use Tax Delivery Manager

Job Description We are hiring a senior Sales & Use Tax professional to embed real‑world tax judgment into its product. This role sits inside the tax domain team and works closely with product and engineering to ensure multi‑state tax workflows reflect how tax teams and tax authorities actually operate.

• Own end‑to‑end client onboarding and implementation, from kickoff through steady‑state adoption
• Lead delivery of tax technology engagements using 1-2+ years of client transactional data
• Partner with engineering and data teams on ingestion, reconciliation, and issue resolution
• Apply Sales & Use Tax judgment to validate results and identify incorrect tax outcomes
• Incorporate client‑specific rulings, facts, and authority guidance into implementations
• Deliver client demos showcasing high‑value transactions and outcomes
• Proactively identify delivery risks, unblock issues, and escalate strategically We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• 5-8 years of multi‑state Sales & Use Tax experience
• Hands‑on experience delivering tax projects or implementations
• Strong client‑facing background with ownership of outcomes
• Experience working with tax engines and ERP systems (Oracle, SAP, procurement tools)
• Ability to analyze transactional data and explain tax results clearly
• Background in Big 4, in‑house tax, government, or a blend
• Comfortable operating with minimal oversight in fast‑moving environments
• Experience in Big 4 Tax Technology/tax tech implementations
• Exposure to building or influencing tax technology products
• Startup or high‑growth technology experience
• Prior role combining project management + tax SME responsibilities