Revenue Tax Analyst Supervisor

At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state's tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana. We're looking for a Revenue Tax Analyst Supervisor to join our Debt Recovery Division to supervise Revenue Tax Analyst in providing services to taxpayers via telephone and email in the department's call center! An ideal candidate should possess the following competencies:

Building and Supporting Teams:

The ability to combine one's actions and efforts with others to work toward achieving a common goal.

Developing Plans:

The ability to create structured strategies and plans that support the achievement of defined goals and objectives.

Making Accurate Judgments:

The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning. Four years of experience in administrative services.

EXPERIENCE SUBSTITUTION

Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

In this role, you will: Supervise Revenue Tax Analysts responsible for analyzing and resolving non-tax debt accounts submitted to the Office of Debt Recovery. Monitor and evaluate staff workload to ensure timely and accurate resolution of accounts in accordance with statutory and program requirements. Provide technical guidance and training to staff regarding Interpretation and application of Louisiana statutes, ODR policies, and agency-specific debt requirements. Review staff work to ensure account determinations, documentation, and case actions meet established quality standards. Conduct employee performance evaluations and provides ongoing coaching, mentoring, and corrective guidance when necessary. Review and evaluate complex account records, documentation, and system activity to ensure appropriate account status determinations and resolution actions.

Position-Specific Details:

Appointment Type:

Probational, Promotional, Job Appointment, Detail to Special Duty or WAE. If hired as a WAE, incumbents may not work more than 1245 hours within a 12-month period.

Compensation:

The salary offered will be determined based on qualifications and experience. This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date. A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.

LA R.S.15

587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work. How to

Apply :

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. • Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. If you are applying for a position using the baccalaureate option you may apply 90 days prior to receipt of your degree, however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.

Contact Information:

For further information about this vacancy contact: Alexis Bowser Louisiana Department of Revenue Human Resources Division P.O. Box 66378 Baton Rouge, LA 70896 alexis.bowser@la.gov Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.