Teller

Teller United Bank of Southwest AL & Northwest FL Bay Minette, AL Job Details Full-time 3 days ago Qualifications Customer relationship building Financial transaction processing Check cashing Greeting customers Regulatory compliance Client relationship development Risk mitigation strategy implementation Financial fraud detection Customer inquiry handling Industry knowledge of financial regulations Mentoring Deposits Banking product expertise Training Withdrawals Balancing end-of-day transactions Entry level Full Job Description To be considered for this position, please complete the online employment application for this position () AND complete the workplace assessment here: https://assessment.predictiveindex.com/bo/6Y0D/Teller_Mar2026_22014 JOB

FUNCTION / SUMMARY

Tellers are primarily focused on creating outstanding customer interactions. These excellent service experiences are centered on accurate cash handling, speed of service, superior problem resolution, risk mitigation through fraud detection and compliance, and personalized value-added customer discussions and referrals.

PRIMARY DUTIES & RESPONSIBILITIES

Works to build, maintain, and grow customer relationships through quality, personalized interactions based on excellent service, according to company standards. Identifies customer needs and makes appropriate referrals through excellent service efforts. Handles customer transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, and other forms of negotiable items. Safeguards the bank's assets and ensures the security of the working environment while processing transactions accurately. Maintains and balances a cash drawer, with extensive cash handling expected. Handles customer requests such as service charge questions, account maintenance, or research. Maintains a working knowledge of processes, products, and services offered. Verifies endorsements, receives proper identification, ensures validity, and identifies counterfeit currency. Examines checks deposited and determines proper funds availability based on regulatory requirements and completes hold notices when necessary and according to policy. Meets and greets the public in a professional manner that reinforces United Bank's service standards. Assists in managing operational loss to include seeking supervisory override for transactions outside of authority, proper hold placement for loss mitigation, and superior balancing. Accurately utilizes equipment and remains knowledgeable of equipment functionality to perform role. May function in a mentor capacity offering guidance, instruction, and training of peers enforcing policy and procedure. Adheres to professionalism standards to include demeanor, dress, and station orderliness. Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. Any other duties as assigned by Management.