Teller I

Leadership:

Proactively seek opportunities for personal and professional development. Be growth minded. Enthusiastically support bank initiatives. Develop and maintain a supportive relationship with branch and interdepartmental teammates.

Sales & Service:

Deliver unmatched service by consistently executing the

MCB PROMISE.

Handle customer transactions efficiently, with minimal errors and in accordance with the bank's policies and procedures. Answer the telephone using MCB protocol. Warmly transfer calls when necessary. Develop a conversational competence about all bank products. Take the initiative to develop product knowledge. Consistently identify customer needs and present solutions.

Job Functions:

Make daily deposits and withdrawals for customers which includes checking proper ID and verifying signatures. Issue money orders and correctly complete the transaction in the log book. Buy and sell money from the vault. Open mail and process transactions. Process night drop deposits. Prepare and verify vault shipments. Fill out Currency Transaction Report forms when necessary. Accept loan payments for customers. Accept safety deposit box payments for customers. Assist customers with reordering debit cards. Assist customers with re-setting their online banking password. Complete all assigned training by the required deadline. Process cash advances Review daily cash items and general ledger reports Prepare the daily teller balancing report. Assist Relationship Banker with administrative duties as needed. Complete assigned training within the required deadlines. Other duties as assigned.

POSITION

Teller I - Generally 0-2 years of experience