Teller - Irvine

Build Relationships. Build Futures. Build Your Career. At Orange County s Federal Credit Union (OCFCU), banking is personal-always has been. For more than 85 years, we ve helped our members reach life s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we re proud of where we ve come from-and excited about where we re going next. Our people-first philosophy isn t just a tagline. It s why we ve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We re also honored with workplace satisfaction-driven directly by employee voices. When you join OCFCU, you re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day. As a Teller/Member Service Representative (MSR), you re more than the face of the branch-you re a trusted financial partner. You ll blend service, sales, and problem‑solving to help members confidently navigate their financial journeys.

What you ll do:

Deliver exceptional experiences by handling teller transactions with accuracy and care Proactively recommend products and services that truly fit member needs Resolve questions and concerns with a consultative, relationship‑focused approach Create trust that lasts beyond the transaction-and keeps members coming back You ll bring:

Service Experience:

1+ years of recent experience in a bank or credit union or at least 2+ years of recent service and sales related experience in other industries. E.g., retail, food & bev., hospitality, auto, and telecommunications Hands‑on experience handling cash

Sales & Communication Skills:

2+ years cross‑selling and referring products Clear, friendly communication-professional but approachable

Tech Savvy:

Comfortable learning and using multiple systems and platforms

Schedule Flexibility:

Monday-Saturday availability Weekdays between 8:30 AM-6:30 PM and Saturdays 8:30 AM-2:30 PM Compensation & Career Path We believe great talent deserves fair, transparent pay-and room to grow. Hourly pay is based on experience, internal equity, and role level:

Member Service Rep I:

$20.00 per hour. Requires a minimum of two-year recent customer service and sales experience.

Member Service Rep II:

$20.50 - $21.00 per hour. Requires a m inimum six-months recent teller experience. Member Service Rep.

III:

$21.00 - $22.50 per hour. Requires a m inimum two-year recent teller PLUS new accounts experience. Why OCFCU? Award‑winning workplace culture Clear growth paths and internal mobility People before profits-always A team that supports each other and celebrates wins

Health Coverage:

Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.

Financial Security:

Life insurance at no cost and a 401(k) plan with an employer match up to 6%.

Work-Life Balance:

13 days of vacation and seven (7) sick days annually and paid holidays.

Recognition & Growth:

Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year. Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.