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Head Teller
Job
First National Community Bank
Dalton, GA (In Person)
$36,481 Salary, Full-Time
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Job Description
Summary Provides lead teller operational support within the branch ensuring all daily activities are performed. Performs exceptional customer service and demonstrates professional behavior in all teller interactions. Essential Functions/Competencies Achieve a satisfactory level of technical skill or knowledge in teller operations including but not limited to compliance, loss prevention, Reg. CC holds, processing and balancing of official checks, teller drawers, vault, ATM, coin machine and ensures supply of money from Federal Reserve Works with management to ensure branch is properly staffed at all times and ensures that the banks quality reputation is maintained and projected May perform back up customer service duties when required Communications proactively and consistently with team members regarding developments and changes in bank operations, compliance, and loss prevention Creates an environment of commitment to compliance, including but not limited to the BSA/AML and OFAC Compliance Program which encompasses: acting with integrity even in difficult situations; completing training in a timely manner as well as making time for associates to complete their training; frequently highlighting compliance matters in meetings and discussions; setting an example for others in diligently reporting suspicious activity; and understanding both your individual and the organization's responsibilities around fair and responsible banking and to use that knowledge to serve customers fairly and consistently. Exercises supervisory duties such as assigning, directing, and checking work of Tellers including but not limited to conducting Teller audits required by policy and procedures. May require performing backup supervisory responsibilities as directed by the Branch Manager. Position Type/Expected Hours/Travel This is a full-time position. Hours of operation Monday through Thursday, 8:00 a. m. to 5:00 p.m., Friday 8:00 a.m to 6:00 p.m. and some Saturdays possible 8:45 a.m. - 1:15 p.m. This position could potentially require some travel to other branch locations. Experience and Education Requirements High School Degree or equivalent required. Minimum of 2 years' teller experience Qualifications High school diploma or GED Banking experience Proficiency in basic math Strong customer service skills Ability to handle cash transactions accurately Familiarity with financial services industry Knowledge of debits and credits Experience in cash handling Understanding of financial software Ability to manage cash register Strong attention to detail and accuracy Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. First National Community Bank is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.