Teller - Wasco, IL

Back to jobs New Teller - Wasco, IL Campton Hills, Illinois, United States Apply Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together! Move your career forward at O2. Position Overview The Teller role is responsible for front line customer service, processing customer banking transactions, balancing a cash drawer, and providing qualified referrals to Retail Banking. Essential Job Functions Provides quality, personalized customer service (greeting/closing, uses customer name, telephone etiquette, error resolutions, and written communications). Meets or exceeds established customer service expectations including manager observations. Processes checking and savings deposits/withdrawals by adhering to policies and procedures including ensuring proper endorsements, negotiability of item, validity of identification, and availability of funds. Processes various types of payments and orders according to policy and procedure including loan payments, real estate tax payments, money orders, and cashier's checks. Counts, proves, and packages currency according to policy and procedure. Balances cash drawer and researches all teller differences within the specified timeframe. Effectively uses technology in order to accurately complete customer transactions. Participates actively in the branches efforts to reach assigned sales referral goals through meeting assigned individual goals. Participates in required in-house training sessions relating to sales, customer services, policies and procedures, compliance, product knowledge and Bank systems. Maintains flexibility to float to other branches and/or work dynamic schedules needed. Availability to work during branch hours: Monday-Friday, 8am-6pm and Saturday, 8am-12pm.

Minimum Requirements:

High School Diploma or equivalent; and Six months of related experience (cash handling, customer service, office, etc.) Must work onsite to perform responsibilities of this position.

Competencies:

• Strong customer service orientation with a focus on delivering exceptional experiences.
• Professional and clear communication skills, both verbal and written.
• Proficient in cash handling and transaction accuracy.
• Detail-oriented with a commitment to precision and quality.

Preferred, but not required: In-depth customer service, cash handling, and sales experience strongly preferred. Experience resolving customer service issues and providing exceptional customer service. Prior experience balancing a cash drawer. Prior experience in banking. Compensation & Benefits Base pay: $16.84 - $20.65/hour. Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.

Variable pay:

Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales referral activities.

Benefits:

How We Support You - Old Second Thanks for considering Old Second! Create a Job Alert Interested in building your career at Old Second National Bank? Get future opportunities sent straight to your email. Create alert Apply for this job

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• Attach Attach Dropbox Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile This job is an onsite position at our bank branch. Do you reside within a commutable distance to the branch to work onsite daily?
• Select... Are you eligible to work in the United States without sponsorship?
• Select... Tell us about your availability to work. Are you available to work any day the branch is open? Select the days that you are fully available to work during this branch's hours of operation (e.g if you cannot work Monday mornings, don't select Monday; if you could work anytime, select all 6 days).
• Monday Tuesday Wednesday Thursday Friday Saturday Availability to work follow up: If you did not select one or more days above, please provide additional detail on your availability on those days.

(e.g. I did not check Monday because I have a class from 8am-10am for the next 8 weeks) If hired for this role, you will be required to complete formal training and will be assigned a training mentor. Within your first month of employment, you will have a two week training period requiring you to attend training each day between the hours of 9am-5pm. This training will be held at your assigned Mentor's branch and a training site; these locations can be anywhere from 5-40 miles from your regular branch. After your formal training is completed, you will return to your home branch location. Can you fulfill these obligations?

• Select... Do you have any close relatives employed at Old Second National Bank? While not an exhaustive list, close relative is generally defined as: Spouse, Parent, Child, Grandparent, Grandchild, Sibling, Aunt, Uncle or Cousin, or anyone residing in the same household.
• Select... If you have a close relative working at Old Second, please list their first name, last name and title. Have you previously worked for Old Second National Bank, or a bank acquired by Old Second (ex. Evergreen Bank Group, West Suburban, ABC Bank, etc.), or worked at Old Second as a contract worker through an employment firm, or in any other capacity?
• Select... Should you be hired at Old Second, will your job at Old Second be your only job, or do you plan to have a second job at another employer?
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