Teller/Customer Service Representative

Teller/Customer Service Representative Peoria, IL Job Details Full-time $15 - $20 an hour 2 days ago Qualifications Opening bank accounts Computer operation Managing customer accounts Community engagement Customer relationship building Providing guidance on banking products Sales Phone communication Computer literacy Basic math Processing cash transactions Databases High school diploma or GED Task prioritization Organizational skills Computer skills Leadership Entry level Under 1 year Time management Client interaction via phone calls Full Job Description Interested in working in a community bank environment that places a high level of value in its employees, customers, and communities we serve?

DUTIES & RESPONSIBILITIES

Demonstrates knowledge and understanding of the new accounts system database by opening, maintaining, and closing customer accounts Provides high level customer service in person and via telephone to assist customers with account inquiries and/or concerns Builds trust with current and potential customers to understand their product/service needs, and provides solutions that will benefit them Educates customers on Identity Theft and Fraud Performs Teller responsibilities in accordance with the Teller job description Actively reinforces and contributes towards the success of the bank Engages and participates in community activities Performs other duties as assigned by the leadership team

EDUCATION/WORK EXPERIENCE REQUIREMENTS

High school diploma or GED equivalent; a minimum 1-year retail customer service experience preferred but not required; and a minimum 1-year banking experience preferred.

MENTAL & PHYSICAL REQUIREMENTS

Ability to sit and stand for extended periods of time, ability to bend, squat, and kneel on occasion, ability to lift 30 lbs. consistently, have the ability to prioritize, analyze and resolve problems, and possess strong time management and organizational skills.

COMPETENCIES

Basic computer skills required, math aptitude, strong written and oral presentation skills, attention to detail, problem solving skills, and the ability to handle high pressure situations while maintaining composure.

REQUIRED EDUCATION AND EXPERIENCE

High school diploma or G.E.D. College degree is preferred. Cash handling experience Sales or customer service experience