Senior Teller Float

Jobs › Pittsfield, MA › Senior Teller Float Greylock Federal Credit Union

• Senior Teller Float Pittsfield, MA Apply We are guided by our IDEA principles
• Inclusion, Diversity, Equity, and Accessibility
• to support a workforce that reflects our community. Our principles support Greylock\'s mission and our goals of building a diverse workforce
• reflecting multiple identities
• and supporting the diverse communities we serve.

We strive to ensure that the spaces in which we work and community members we engage are inclusive. Under the supervision of the Float Operations Manager, performs a variety of teller and member services to Credit Union members in conformance with established Credit Union policies, strategies and procedures.

Key Job Requirements:

• Performs any functions, within scope of authority and expertise to provide the highest level of service and responsiveness to the members served by the Credit Union while performing all duties in accordance with prescribed regulatory compliance guidelines and Credit Union policies and procedures.
• Accurately processes a variety of member transactions in accordance with cash handling procedures and policy (deposits, withdrawals, loan payments, check cashing, etc). Balances cash, work and ensures proper documentation is signed and stamped at end of day.
• Actively cross sells and provides information concerning Credit Union products and services in accordance with Credit Union policies.
• Promotes Branch business development and seeks to broaden member base. Responds to member inquiries and refers to Member Services for further action as needed.
• Actively participates in all sales campaigns through the use of Product Knowledge Center and in-branch coaching.
• Is accountable for performing the key job requirements of a Teller.
• Serves as a Vault Teller on a rotating basis after achieving Vault Training Certification. Orders Cash.
• Responsible for end of day balancing and maintaining Cash Recycler cash limits.

Related Responsibilities:

• Uses Greylock\'s principles of Relationship Decisioning.
• Performs transaction overrides, after completing Override Comprehension Training. Is ATM balance certified. Conducts \"out of balance\" cash drawer difference audits when necessary and corrects Teller errors. Can open and close the branch.
• Promotes the Credit Union wherever and whenever possible.

Encouraged to actively represent the Credit Union in local civic, community and professional organizations. The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties related and unrelated to the above, may be assigned and, therefore, required.

Position Requirements:

• High School diploma or its equivalent.
• Six months cash handling experience in a financial or service related position preferred.
• Good organizational, interpersonal, communication, problem solving skills and attention to detail required.
• Ability to efficiently and effectively process a high volume of transactions.
• Perform as a team player, displaying positive and professional attitude toward members and co-workers.
• Ability to use various types of office equipment, including office software, spread sheet applications, adding machines, cash recyclers (as applicable) and PC proficient in Microsoft Office.
• Ability to lift up to 25 pounds and stand for a long period of time.
• Employee needs reliable transportation to travel to and from various branches.
• Mileage will be reimbursed to and from branches from the employee\'s base work location.

Supervisory Scope:

Assists full and part-time Tellers with training, questions and decision-making skills. Active Filters Senior Teller Float Pittsfield, MA Clear All Apply