Customer Service Representative/Teller

Job Overview This dual-role position combines the responsibilities of a Customer Service Representative and Teller, serving as a primary point of contact for customers while ensuring accurate and efficient transaction processing. The role requires delivering exceptional service while assisting customers with account opening, maintenance, and general inquiries. In addition to handling daily teller transactions, this position supports customers with account services, debit card and online banking assistance, and other account-related needs. Strong attention to detail, communication skills, and multitasking ability are essential to successfully support both operational and customer service functions. Responsibilities Exhibit the bank's

Core Values:

Service, Professionalism, Excellence, and Teamwork Assist customers with opening, maintaining, and servicing accounts Provide prompt, friendly, and accurate customer service in person, by phone, and in writing Process deposits, withdrawals, loan payments, and check cashing in accordance with bank procedures Balance cash drawer daily and report discrepancies as needed Verify deposits, examine checks for proper endorsement, and place holds when necessary Count, bundle, and manage currency and coin Assist with night depository processing Support customers with debit cards, check ordering, and online banking inquiries Maintain basic knowledge of IRA accounts and other bank products/services Ensure teller station is properly stocked and report equipment or system issues Perform other related duties as assigned Experience High School diploma or equivalent Successful completion of the in-house training program Good interpersonal communication and computer skills; ability to operate standard office equipment such as computers, adding machines and typewriters

Pay:

$16.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person