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Teller- Bilingual
Job
Great Basin Federal Credit Union
Reno, NV (In Person)
Full-Time
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Job Description
The bilingual teller creates a remarkable experience consistent with our brand personality, core values, service promises, mission, and vision with all internal and external relationships. Perform a wide range of transactions to serve members by receiving or paying out funds with high accuracy. Maintain accurate transactional records. Provide a variety of member savings, share draft/checking, and credit account transactions. Make referrals to the appropriate credit union department or team member with the intention of increasing member loyalty. High School diploma or GED equivalent Strong knowledge of language and cultural differences amongst Spanish-speaking countries 1 year in a customer service capacity which included cash handling experience, preferably in a credit union, bank, or other financial institution
Required Knowledge and Abilities Knowledge of:
Credit union products, services, and policies Ability to: Operate a personal computer and associated windows-based software Operate standard office equipment such as fax, copy and 10-key adding machines Provide service to all members in the lobby in a timely manner Perform minor math calculations Organize time and duties effectively Communicate effectively and professionally with members and the public Work independently and quickly Pay attention to details, be proficient and accurate Be flexible and handle more than one task at a time Handle cash accurately Cross sell in order to achieve established goals Physical Requirements (approximate percentage of day spent) Standing- 50% Sitting
- 20% Bending-2% Squatting
- 1% Walking
- 20% Lifting
- 5% 5-15 lbs Twisting-1% Driving
- 1%• May be required to drive to another branch or Employee Sign up Extent of Public Contact This position works extensively with our members, both internal and external.