Member Service Representative (Teller)

Member Service Representative (Teller) Webster, NY Job Details Full-time $16.74 - $20.95 an hour 21 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program 401(k) matching Life insurance Qualifications Customer service Customer inquiry handling High school diploma or GED Bachelor's degree Cash handling Banking Full Job Description Why Work at Family First? As a credit union and not-for-profit, Family First strives to provide a level of service to our members that the big banks just can't beat. We aim to help our members reach their financial goals by providing them with the best resources and tools available, as well as products and services that are designed to fit their unique financial needs. Each member of our team is integral to our success as a financial institution. We nurture the professional growth of our employees and provide a variety of resources to help you advance in your areas of interest. Family First Credit Union was named a Top Workplace in 2022-2025 by the Democrat and Chronicle. Our employee-ran Outreach Committee coordinates employee appreciation activities and seeks out volunteer opportunities outside the credit union walls to help support the Rochester community Family First MSRs will… Create a positive and welcoming experience for all members Assist with member inquiries in person in a professional manner Assumes responsibility for efficient, effective and accurate performance of Teller functions both in person and by mail - process deposits, withdrawals and transfers; processes cash advances, cashiers checks, money orders and similar transactions; verifies transactions by monitoring deposit amounts and examining documents for endorsement and negotiability; detects and resolves discrepancies promptly Perform specific assigned job including various clerical and receptionist functions, and assist other FSRs, MSRs and call center with duties as required Actively cross sell Credit Union products and services Work with a team to meet branch goals Gain valuable experience working in financial services For a full job description, please visit our website here: https://home.familyfirstny.com/careers/ Candidates considered for hire are subject to credit and background checks. Family First FCU is committed to Equal Employment Opportunity and Affirmative Action. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, genetic information, veteran status, or any other basis protected by applicable federal, state, or local law. Family First is also committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA).

Job Type:

Full-time Pay:

$16.74 - $20.95 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off

Education:

High school or equivalent (Required)

Experience:

Customer service: 2 years (Preferred) Cash handling: 2 years (Preferred)

Work Location:

In person