Regional Vice President / HOA (PTX52626)

Regional Vice President / HOA (PTX52626) RealManage - 2.6 Plano, TX Job Details Full-time $85,000 - $105,000 a year 13 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Qualifications Vendor relationship building Community relations Computer operation Customer communication Stakeholder engagement Microsoft Outlook Community management Professional ethics Collaboration with board members Managing property portfolios Managing facilities maintenance Financial report interpretation Construction industry experience Client management Vendor relationship management Property management company experience Portfolio management Construction Supplier relationship management (SRM) Board relations Senior leadership Full Job Description Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview :

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles:

Integrity :

we always do the right thing.

Respect :

for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness :

more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships :

we are a professional services company; people do business with people they like.

Always Improving :

never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Lead with Purpose. Drive Growth. Make an Impact. Are you a seasoned leader with deep expertise in HOA (Homeowners Association) and community management? We're seeking a Regional Vice President to spearhead operations for one of our largest and fastest-growing markets , overseeing a dynamic portfolio of communities. This is a high-impact leadership role for someone ready to drive operational excellence, build and inspire top-performing teams, and deliver an exceptional client experience in the HOA space.

What You'll Do:

Lead Market Operations:

Oversee day-to-day operations for a large-scale HOA portfolio, ensuring excellence in service delivery and resident satisfaction.

Team Leadership:

Recruit, train, and manage a high-performing team including Directors, CAMs (Community Association Managers), and ACAMs.

Client Relationship Management:

Serve as the second level of escalation for complex HOA-related issues, maintaining strong, proactive relationships with Boards and committees.

Drive Performance:

Ensure your team exceeds expectations by aligning operations with service-level agreements (SLAs), deadlines, and strategic goals.

Onboarding & Transitions:

Guide successful onboarding of new HOA clients in partnership with the Client Services Group.

Vendor & Maintenance Oversight:

Manage vendor partnerships and resolve construction and maintenance issues across the portfolio.

Financial Acumen:

Monitor and manage financial performance, ensuring fiscal responsibility and adherence to community association best practices.

Operational Excellence:

Constantly identify opportunities for process improvement, service innovation, and operational efficiencies.

Culture Champion:

Build a collaborative, professional, and results-driven environment that supports employee growth and client success. This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Education/Work Experience Requirements:

Certification preferred - CMCA. Minimum 5 years of property management /community management experience in addition to other professional work experiences demonstrating leadership capabilities. Developer portfolio experience. Familiar with vendor management, and construction and maintenance issues. Ability to motivate, cultivate and negotiate with committees Motivate, cultivate and negotiate with stakeholders. Ability to effectively partner with executive leaders including, prior owner/operators, and VP's. Strong understanding of community association business and financial statements. Excellent organizational, time management, and communication skills. High integrity, honesty, professionalism, and customer service orientation Excellent verbal and written communication skills, with the ability to effectively engage with both internal and external customers. Proficiency in MS Office applications (Word, Excel, and Outlook, etc).

Physical Requirements:

Must be able to remain in stationary position 50% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer and printer. Constantly positions self to maintain files in file cabinets. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer). Frequently moves boxes weighing up to 20lbs across the office for various needs. Works in outdoor weather conditions while onsite at various communities. Occasionally ascends/descends a ladder or stairs.

Pay and Benefits:

$85,000 to $105,000 , depending on education and experience.

Benefits include:

Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays