Technical Assistant

About Us:

Specialty Program Group (SPG) is a leading specialty insurance platform dedicated to delivering innovative insurance solutions that meet the diverse needs of our portfolio of businesses and their clients. We are the wholesale & MGA division of HUB International. SPG acts in a holding company capacity, acquiring best-in-class specialty businesses to operate independently under discrete brands (portfolio of companies). We have grown from 5 employees to over 1100+ and $5+B Premium in just 10 years and we're just getting started. About the

Position:

The ideal candidate for this position will possess excellent customer service skills and serve as a technical resource to a large and growing binding and brokerage team. Successful applicants will work with the in-house underwriter to request and review underwriting information for processing of endorsements, and processing bind orders.

Essential Duties and Responsibilities:

Provide and/or assist with audits, binders/invoicing, and endorsements through managing all company correspondence in a timely manner. Respond promptly to all requests from brokerage team, underwriters, retailers, or managers regarding account servicing issues. Develop a professional rapport with clients and underwriters to enhance new and ongoing business relationships. Follow departmental procedures with accuracy, efficiency, and meeting compliance standards. Act as liaison between clients and the underwriter to manage all account documentation. Initiate cancellation and non-renewal notices according to statutory and contractual requirements. Maintain suspense system and follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources. Maintain current knowledge of the insurance industry through attendance of virtual workshops, seminars, literature reviews and/or formal continuing education. Inspections ordering. Order renewals in company portal. Other duties as assigned. Interest or knowledge with Personal lines homeowner property book support.

Qualifications:

5 years' experience with property and casualty lines of business preferred. One year of wholesale insurance experience High School graduate required; College courses preferred. Must have experience and knowledge of Commercial Lines E&S products, along with some Personal Lines E&S products. Previous work experience in the fields of insurance underwriting, customer service, with a successful track record Positive attitude and enjoys helping others through frequent phone and email communication. Excellent written and verbal communication skills Ability to work well under pressure to meet tight deadlines in a fast-paced environment. High level of adaptability to meet the needs of various situations. Strong organization skills, with a high level of detail orientation. Proficiency in Microsoft Word and Excel and various rating portals. Technical Assistant experience or three years of general insurance experience

Salary Transparency:

Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $21- $23 an hour and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity, and commissions for some positions. #

SPG Department Account Management & Service Required Experience:

1-2 years of relevant experience

Required Travel:

No Travel Required Required Education:

High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hi, we're HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.