Technical Assistant

Technical Assistant Burbank, CA Job Details Full-time $23 - $25 an hour 19 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Qualifications Some college Record keeping Microsoft Excel Underwriting Phone communication Filing Client relationship development High school diploma or GED Organizational skills Productivity software 1 year Document management Communication skills Technical Proficiency Entry level Client interaction via phone calls Full Job Description About our

Company:

SPG Wholesale, LLC is a rapidly growing, and successful property and casualty insurance wholesaler and managing general agency based in Burbank, CA with branches in MA & FL. We sell exclusively to retail agencies across the country with a focus on small to mid-market E&S commercial and specialty personal lines risks. About the

Position:

The ideal candidate for this position will possess excellent customer service skills and serve as a technical resource to a large and growing binding and brokerage team. Successful applicants will work with the in-house underwriter/assistant to request maintain suspense system and follow- up for documents, review underwriting information for completing file records related to endorsements, binding, compliance and other areas.

Essential Duties and Responsibilities :

Assist with State Surplus Lines affidavit/ compliance documentation and follow up. Provide and/or assist with documentation management related to audits, binders/invoicing, and endorsements through managing all company correspondence in a timely manner. Respond promptly to all requests from brokerage team, underwriters, retailers, or managers regarding account servicing issues. Develop a professional rapport with clients and underwriters to enhance new and ongoing business relationships. Follow departmental procedures with accuracy, efficiency, and meeting compliance standards. Act as liaison between clients and the underwriter to manage all account documentation. Initiate cancellation, rescission, and non-renewal notices according to statutory and contractual requirements. Maintain suspense system and follow-up for receipt of policies, endorsements, inspections reports, correspondence, surplus lines documents, etc. from outside sources. Maintain current knowledge of the insurance industry through attendance of virtual workshops, seminars, literature reviews and/or formal continuing education. Other duties as assigned. Interest or knowledge with Personal lines support.

Qualifications:

One year of wholesale insurance experience preferred. High School graduate required; College courses preferred. Basic knowledge of Commercial Lines E&S products, along with some Personal Lines E&S products. Previous work experience in the fields of insurance underwriting, customer service, with a successful track record Positive attitude and enjoy helping others through frequent phone and email communication. Excellent written and verbal communication skills Ability to work well under pressure to meet tight deadlines in a fast-paced environment. High level of adaptability to meet the needs of various situations. Strong organization skills, with a high level of detail orientation. Proficiency in Microsoft Word and Excel and various rating portals. Technical Assistant experience or three years of general insurance experience Work Location Preferred working hours to support Pacific Standard Time zone. Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $23- $25 an hour and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity, and commissions for some positions. #

SPG Department Account Management & Service Required Experience:

1-2 years of relevant experience

Required Travel:

No Travel Required Required Education:

High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.