Fitness Front Desk

Job Overview We are seeking an energetic and personable Fitness Front Desk Associate to be the welcoming face of our fitness facility. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative functions. Your enthusiasm and organizational skills will help create a motivating environment for members and visitors alike. This paid position offers an exciting opportunity to be part of a vibrant health community, supporting members' wellness journeys every day. Duties Greet members, visitors, and staff with a friendly and professional attitude, creating a positive first impression Manage multi-line phone systems to handle inquiries, schedule appointments, and direct calls efficiently Maintain the cleanliness and organization of the front desk area and administrative workspace Use computer skills to update member records, process memberships, and handle data entry tasks accurately Assist with office management duties such as filing, proofreading documents, and managing supplies Support customer service efforts by answering questions about memberships, classes, and facility amenities Utilize office software including Microsoft Office and Google Workspace for correspondence, scheduling, and record keeping Manage calendar appointments for staff or trainers and support personal assistant tasks as needed Experience Previous office or administrative experience in a customer-focused environment is preferred Strong clerical skills including data entry, filing, proofreading, and document management Proficiency with computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and QuickBooks is highly desirable Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting Experience handling multi-line phone systems with professional phone etiquette Bilingual abilities are a plus to better serve diverse member populations Demonstrated ability to provide outstanding customer support with a friendly demeanor and strong communication skills Join us as a Fitness Front Desk Associate to be part of an energetic team dedicated to promoting health and wellness. Your enthusiasm will inspire our members while your organizational expertise keeps our facility running smoothly. This role offers valuable experience in office management within a dynamic fitness environment—apply today to help make every member's experience exceptional!

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off Parental leave

Work Location:

In person