Volunteer Manager

Volunteer Manager Junior Achievement of Central Florida Orlando, FL Job Details Full-time $45,000 - $55,000 a year 2 hours ago Benefits Health insurance 401(k) Paid time off 401(k) matching Life insurance Retirement plan Qualifications Teamwork Interpersonal skills Volunteer management Project management Bachelor's degree Task prioritization Decision making

Communications Full Job Description Position Title:

Volunteer Manager Department:

Philanthropy Reports to:

Vice President of Partnerships Supervises:

None FLSA Status:

Exempt Location:

Orlando, FL

COMPANY OVERVIEW

Junior Achievement of Central Florida (JACF) is a mission-driven nonprofit dedicated to preparing young people to succeed in a global economy. Through experiential learning and real-world engagement, JACF equips students with the knowledge and confidence to own their financial and professional futures. Our team is collaborative, purpose-driven, and focused on expanding economic mobility for students across Central Florida.

POSITION SUMMARY

The Volunteer Manager is responsible for managing and advancing the full volunteer engagement cycle at JACF. This includes prospecting, recruiting, onboarding, stewarding, and tracking volunteer participation across all JACF programming. The role requires a strong blend of relationship-building, event networking, and internal coordination. As the first point of contact for all prospective volunteers, the Volunteer Manager ensures individuals are appropriately engaged and placed in aligned volunteer opportunities. This position collaborates cross-functionally with opportunity leads, including the 3DE Partnership Engagement Managers, Inspire Lead, and BizTown Lead.

PRIMARY RESPONSIBILITIES

Volunteer Recruitment & Outreach Serve as the first point of contact for all volunteer inquiries, applications, and paperwork. Collaborate with marketing to promote opportunities and celebrate volunteer contributions. Identify and actively seek speaking, networking, and tabling engagements to generate interest in high-need volunteer areas that can convert to funders and can mirror the school population. Build and sustain relationships with individuals, community groups, and corporate partners to expand JACF's volunteer pipeline. Ensure volunteer needs are met across all programming opportunities. Volunteer Placement & Coordination Lead the full volunteer lifecycle, including prospecting, recruiting, scheduling, onboarding, stewarding, and tracking participation across all JACF programs. Manage volunteer registration and serve as the primary contact for 3DE programming, and transition registered volunteers to Partnership Engagement Managers. Oversee "Know Before You Go" communications for all programs except 3DE. Work closely with program leads (e.g., 3DE, Inspire, BizTown) to align volunteer skills, demographics, and interests with student populations and program needs. Strategically select volunteers from partners whose engagement may also deepen community relationships or lead to future funding opportunities. Maintain updated communication logs and placement data in the designated CRM or tracking system. Coordinate and host onboarding sessions or training to prepare volunteers for their roles. Volunteer Stewardship & Retention Foster strong volunteer relationships through consistent communication, recognition, and impact reporting. Support planning and execution of at least one annual volunteer appreciation event. Monitor satisfaction and collect feedback to improve the volunteer experience. Create and deliver a weekly report of volunteers who have completed recent engagements, providing the VP of Partnerships with actionable insights to identify re-engagement opportunities and potential funder conversions. Process Management & Reporting Own and refine internal systems and SOPs for the volunteer cycle. Report monthly volunteer activity and metrics to internal stakeholders.

ESSENTIAL SKILLS & ATTRIBUTES FOR SUCCESS

Excellent interpersonal and communication skills with a people-first mindset. Proactive relationship builder comfortable engaging with diverse audiences. Strong organizational and project management skills. Ability to prioritize multiple demands in a fast-paced, mission-driven environment. Comfortable with public speaking and event representation. Collaborative team player who also thrives in independent work. Familiarity with volunteer management software or CRM systems is a plus.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor's degree in nonprofit management, communications, public relations, or a related field preferred. Minimum 1-2 years of relevant experience in volunteer coordination, community engagement, or relationship management. This role is classified as Manager, Career Level P1 , with the following characteristics:

Years of Experience:

0 to 2 years of experience in a relevant field.

Skills and Expertise:

Conceptual knowledge of theories, practices, and procedures within their job discipline. Understands and applies established practices but is still learning how to handle complex tasks.

Autonomy:

Operates under supervision, requiring regular guidance. Independent in handling routine tasks but consults supervisor for complex or unfamiliar situations.

Decision-Making:

Makes decisions within the scope of their role and task-specific requirements but seeks approval for decisions that affect broader team outcomes.

Organizational Impact:

Executes tasks that directly contribute to team objectives, with limited influence on broader organizational strategy.

COMPENSATION

Salary Range:

$45,000-55,000 annually The starting salary for this role will be determined based on the candidate's qualifications, including education, relevant experience, and alignment with the position's requirements. Please note that initial offers typically fall within the lower to mid-range and not at the top of the scale. The posted salary range reflects compensation for candidates who meet the minimum qualifications for this role. Salary increases are reviewed annually and may be considered based on individual performance, merit, and organizational budget capacity.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT JACF

provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind. This policy applies to all aspects of employment including recruitment, promotion, compensation, and training.

Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Life insurance Paid time off Retirement plan

Experience:

Volunteer management: 1 year (Preferred)

Work Location:

In person