Food And Beverage Manager

Food And Beverage Manager Pyramid Global Hospitality - 3.6 Lake Arrowhead, CA Job Details Full-time $70,304 a year 13 hours ago Benefits Health insurance Paid time off Retirement plan Qualifications Team management Food service management Full Job Description Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

About our property:

Lake Arrowhead Resort and Spa is nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174'. This Resort is surrounded by an ocean of Ponderosa Pines and gives guests exclusive access to Lake Arrowhead, a reservoir with a surface area of 780 acres. Lake Arrowhead is the perfect location for outdoor adventure enthusiasts and offers a variety of summertime and wintertime activities including hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, ziplining, and more. The resort includes a Bar & Restaurant, Spa & Wellness Center, Outdoor Pool & Lake Beach as well as over 23,000 sq. ft of meeting and events space. What you will have an opportunity to do:

POSITION SUMMARY

Responsible for overseeing the daily operations of the resort's outlets; ensuring excellent guest service, high-quality food and beverage offerings, and overall profitability. This role involves managing restaurant staff, maintaining inventory, enforcing quality standards and optimizing service efficiency while upholding resort policies and standards.

ESSENTIAL FUNCTIONS

Responsible for daily outlet food and beverage operations, including dining service, reservations and guest interactions. Ensure smooth and efficient workflow between the kitchen, bar and in front of the house teams. Monitor food and beverage quality, presentation and service standards. Maintain compliance with health, safety and sanitation regulations as well as liquor laws. Provide a welcoming and memorable dining experience for guests. Address guest inquiries, complaints and special requests professionally and efficiently. Implement strategies to enhance guest satisfaction and encourage repeat business. Monitor reviews and feedback to continuously improve service quality. Monitor the inventory of food, beverage and supplies as well as labor expenses; ensuring cost effectiveness. Collaborate with Director of Outlets to assist with development of special promotions, seasonal offerings and themed events to attract guests. Recruit, train, schedule and supervise restaurant servers, hosts, bartenders, bussers, and any other role which reports to the restaurant. Ensure associates adhere to hotel policies, grooming standards and service protocols. Must be available to lead operations in all outlets when necessary

REQUIREMENTS

Bachelor's degree in hospitality management or related field is preferred. 3-5 years of restaurant management experience. Experience with POS systems and restaurant management software is preferred. Ability to multitask, problem solver approach, and work in a fast-paced environment. Ability to work flexible hours; including weekends and holidays. What are we looking for?

Compensation:

$70,304.00 $70,304.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.