Job Description
FOOD AND BEVERAGE ASSISTANT
- Rocky Top Sports World Sports Facilities Management, LLC LOCATION
Gatlinburg, TN DEPARTMENT
FOOD AND BEVERAGE REPORTS TO
GENERAL MANAGER / FOOD AND BEVERAGE MANAGER STATUS
FULL-TIME (EXEMPT) ABOUT THE COMPANY
Rocky Top Sports World is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Gatlinburg, TN. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Rocky Top Sports World is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY
The Food and Beverage Assistant ("F&B Assistant") will serve as a front line supervisor of a diversified business that includes a full services grill, kitchen, fast food service, concession stands, mobile food carts, online meals, team meals, and catering services. The F&B Assistant must have the ability to effectively manage part-time staff, adhere to cash handling policies, and ensure efficient operation of all food and beverage outlets. CRITICAL RESPONSIBILITIES
Ensure Rocky Top Sports World is operating within all food and beverage health codes, proper food preparation, cooking guidelines and sanitation requirements Assist with and manage all aspects of the Food and Beverage inventory including executing weekly/monthly inventories, food ordering, invoicing, pricing and cost controls Adhere to all cash handling policies to ensure the highest possible integrity of our cash flow is managed and achieved Maintain a level of personal and professional integrity as a representative of Rocky Top Sports World community we represent the City of Gatlinburg and the County of Sevier PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING
Work as a team player with other members of management to ensure continuity and teamwork is displayed, embraced and leveraged at all times. Direct and lead all aspects of the concession stand staff during events. Assist with coordinating training activities inclusive of all food and beverage locations and roles for production and service employees. Assist in managing the daily operations of concession stands by overseeing all part time staff members to ensure they are following company policies and performing their job duties properly in the absence of the F&B Manger Ensure that all patrons are treated respectfully and accommodated efficiently according to their needs. Ensure that all service staff are trained in proper customer service skills and techniques to deliver high quality service to patrons. Work closely with the F&B Manager and other management staff to ensure that the food and beverage service meets the needs of customers. Maintain proper levels of food, drinks, and other items needed for efficient sales and operation. Assist in developing schedules for each of the food and beverage outlets based on business volume and staff availability. Monitor the condition of the kitchen to ensure that it is clean, safe, and comfortable for guests. Responsible for closing, restocking, and cleaning of all food and beverage outlets during events. Ensure all labor laws are meet within the concession stands. Assist with event catering needs. i.e.- communication, sales, and setup Various other duties as required. MINIMUM QUALIFICATIONS
TN Food Certification Permit within 90 days of hire Ability to operate all kitchen equipment. Working knowledge of Excel, Word, PowerPoint, Outlook and POS Systems Demonstrated ability to teach cash handling, POS operation, food safety and handling guidelines. Willingness to engage in continuing education to meet all of the requirements of this position. Initiative, drive, and dedication Must have excellent interpersonal, problem solving, and negotiating skills. Must have excellent verbal and written communication skills. Must have strong organizational skills. Must be able to work flexible schedules including weekends, nights, and holidays. Prior responsibility for P&L management and budget oversight TRAVEL REQUIREMENTS
Minimal travel as needed to various trade shows and corporate office training WORKING CONDITIONS AND PHYSICAL DEMANDS
Lifting (up to 50lbs); bending, and reaching Will be required to sit or stand for extended periods of time Workplace environment has intermittent noise, generally moderate in nature, but can be loud at times especially during competitions and events Exposure to heat, cold and other elements Food & Beverage Assistant - Rocky Top Sports World 3.4 3.4 out of 5 stars Gatlinburg, TN 37738 Full-time The Sports Facilities Companies 13 reviews Full-time FOOD AND BEVERAGE ASSISTANT
- Rocky Top Sports World Sports Facilities Management, LLC LOCATION
Gatlinburg, TN DEPARTMENT
FOOD AND BEVERAGE REPORTS TO
GENERAL MANAGER / FOOD AND BEVERAGE MANAGER STATUS
FULL-TIME (EXEMPT) ABOUT THE COMPANY
Rocky Top Sports World is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Gatlinburg, TN. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Rocky Top Sports World is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY
The Food and Beverage Assistant ("F&B Assistant") will serve as a front line supervisor of a diversified business that includes a full services grill, kitchen, fast food service, concession stands, mobile food carts, online meals, team meals, and catering services. The F&B Assistant must have the ability to effectively manage part-time staff, adhere to cash handling policies, and ensure efficient operation of all food and beverage outlets. CRITICAL RESPONSIBILITIES
Ensure Rocky Top Sports World is operating within all food and beverage health codes, proper food preparation, cooking guidelines and sanitation requirements Assist with and manage all aspects of the Food and Beverage inventory including executing weekly/monthly inventories, food ordering, invoicing, pricing and cost controls Adhere to all cash handling policies to ensure the highest possible integrity of our cash flow is managed and achieved Maintain a level of personal and professional integrity as a representative of Rocky Top Sports World community we represent the City of Gatlinburg and the County of Sevier PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING
Work as a team player with other members of management to ensure continuity and teamwork is displayed, embraced and leveraged at all times. Direct and lead all aspects of the concession stand staff during events. Assist with coordinating training activities inclusive of all food and beverage locations and roles for production and service employees. Assist in managing the daily operations of concession stands by overseeing all part time staff members to ensure they are following company policies and performing their job duties properly in the absence of the F&B Manger Ensure that all patrons are treated respectfully and accommodated efficiently according to their needs. Ensure that all service staff are trained in proper customer service skills and techniques to deliver high quality service to patrons. Work closely with the F&B Manager and other management staff to ensure that the food and beverage service meets the needs of customers. Maintain proper levels of food, drinks, and other items needed for efficient sales and operation. Assist in developing schedules for each of the food and beverage outlets based on business volume and staff availability. Monitor the condition of the kitchen to ensure that it is clean, safe, and comfortable for guests. Responsible for closing, restocking, and cleaning of all food and beverage outlets during events. Ensure all labor laws are meet within the concession stands. Assist with event catering needs. i.e.- communication, sales, and setup Various other duties as required. MINIMUM QUALIFICATIONS
TN Food Certification Permit within 90 days of hire Ability to operate all kitchen equipment. Working knowledge of Excel, Word, PowerPoint, Outlook and POS Systems Demonstrated ability to teach cash handling, POS operation, food safety and handling guidelines. Willingness to engage in continuing education to meet all of the requirements of this position. Initiative, drive, and dedication Must have excellent interpersonal, problem solving, and negotiating skills. Must have excellent verbal and written communication skills. Must have strong organizational skills. Must be able to work flexible schedules including weekends, nights, and holidays. Prior responsibility for P&L management and budget oversight TRAVEL REQUIREMENTS
Minimal travel as needed to various trade shows and corporate office training WORKING CONDITIONS AND PHYSICAL DEMANDS
Lifting (up to 50lbs); bending, and reaching Will be required to sit or stand for extended periods of time Workplace environment has intermittent noise, generally moderate in nature, but can be loud at times especially during competitions and events Exposure to heat, cold and other elements
