Front Desk

Job Overview Saturdays required. petbar is an upscale pet grooming and bathing boutique where pets go to look their best in a clean, open, low-stress, high-fun environment. We are seeking a Front Desk sales lead, to join our team of true animal lovers! We work collaboratively and promote a culture of fun, open dialogue, and teamwork. Our modern upscale Pet Grooming and Bathing Boutiques are filled with compassionate friendly people and positive energy. At petbar boutiques you'll find a culture of care that inspires you to be your best. As a Front Desk sales lead you are the key to delivering the value of a total petbar® experience. You will assist Clients understand the benefits of regular pet care, convert Clients into Members, and maximize the positive impact of our services. You're a critical part of helping pets feel their best.

Duties:

• Warmly greeting each Member and Client upon arrival.
• Answering phone calls and texts in a friendly and timely manner.
• Setting and managing appointments.
• Checking in and out Members and Clients for appointments and taking payments.
• Promoting the Bath & Brush membership programs.
• Keeping management apprised of member concerns and following policies, procedures and direction.
• Staying updated on retail products and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with each team member.
• Interact and lead Bathers on daily tasks.
• Assisting self-wash Clients.
• Keeping the front desk area, lobby and self-service wash area clean and sanitized and prep tubs and rooms for next guest as well as deep clean at end of shift.
• Laundering towels throughout the day.
• Assisting bathers with washing dogs as needed.
• Assuring pets safety and happiness.
• Perform quality assurance checks prior to presenting pets to their pet parents.

• Requirements :

• Have a love for people and the pets they care for
• Passion for animals!
• Must perform well in a high-energy, fast-paced environment and work well individually and in a team environment.
• Must be able to multi task and manage time with or without supervision.
• Smiling face! Attitude is most important in this role.
• Displays confidence handing dogs and cats of all sizes and temperament.
• Superior Client service skills (prompt, courteous, professional).
• Professional and neat appearance in compliance with dress code.
• Ability to learn through coaching.
• Must feel comfortable working in a loud environment.
• Reliable transportation.
• Ability to stand for 6-8 hour shifts as well as lift up to 75 pounds
• Must be able to comfortable using and learning computer software.
• Ability to work 9-6PM or 10-6PM Shifts.

Benefits:

• Competitive compensation
• Flexible scheduling Hours worked per week are based on business volume and demand; Saturday and some holiday availability is a must.

We are open Monday-Saturday 9AM-6PM. If you are passionate about working with animals and providing exceptional bathing services, we encourage you to apply for this role. Join our team today and help us provide exceptional care for our beloved pets!

Job Type:

Full-time Pay:

$14.00

• $15.

00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Life insurance Paid time off Vision insurance

Experience:

Sales:

1 year (Required)

Reception:

2 years (Required) Ability to

Commute:

Colleyville, TX 76034 (Required) Ability to

Relocate:

Colleyville, TX 76034: Relocate before starting work (Required)

Work Location:

In person