Front Desk

Position Summary The Receptionist serves as the first point of contact for residents, families, visitors, and vendors at our Memory Care and Personal Care community. This position sits at the main desk, manages building access, provides exceptional customer service, and offers administrative support to the Facility Administrator. The Receptionist plays a key role in maintaining a welcoming, safe, and organized environment. Key Responsibilities Greet and assist residents, families, visitors, and vendors in a professional and compassionate manner. Monitor and control main entrance access to ensure resident safety and security, including visitor sign-in procedures. Answer and direct incoming phone calls promptly and accurately. Provide administrative support to the Facility Administrator, including filing, data entry, scheduling, correspondence, and maintaining records. Assist with preparation of reports, packets, and internal communications. Manage incoming and outgoing mail and deliveries. Maintain the cleanliness and organization of the reception area and front office. Support special events, meetings, and family communications as needed. Collaborate with department heads to ensure smooth daily operations. Qualifications High school diploma or equivalent required. Prior receptionist, front desk, or administrative support experience preferred (healthcare or senior living experience a plus). Strong customer service and interpersonal skills. Ability to interact patiently and respectfully with seniors, including those with cognitive impairments. Proficiency in Microsoft Office and general office equipment. Strong organizational skills and attention to detail. Ability to maintain confidentiality and professionalism at all times. Schedule Hourly position Every other weekend required Additional weekday coverage as assigned

Pay:

$15.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person