Front Desk Agent

Front Desk Agent 2255 Highway 395 South, Hermiston, OR 97838 $17

• $18 an hour
• Part-time $17
• $18 an hour

• Part-time Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out of the hotel, ensuring accuracy of information
• Answer phone calls and provide information to guests or transfer calls to appropriate departments
• Handle guest complaints or concerns with patience and professionalism
• Assist guests with inquiries about hotel amenities, services, and local attractions
• Process payments and maintain accurate records of guest transactions
• Maintain a clean and organized front desk area

Experience:

• Previous experience working in a customer service role, preferably in a hotel or hospitality setting
• Familiarity with phone systems and ability to handle multiple phone lines
• Strong guest relations skills, with the ability to provide exceptional customer service
• Knowledge of hotel management systems and processes, including night audit procedures
• Bilingual skills (if applicable) to assist non-English speaking guests
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks effectively
• Attention to detail and problem-solving abilities At our hotel, we value our employees and offer a supportive work environment. As a Front Desk Agent, you will have the opportunity to interact with guests from all over the world and play a key role in ensuring their satisfaction during their stay. We also provide the following benefits:
• Competitive pay based on experience
• Opportunities for career advancement within the hospitality industry
• Training and development programs to enhance your skills
• Employee discounts on hotel stays and other services If you have a passion for hospitality, excellent customer service skills, and enjoy working in a fast-paced environment, we would love to hear from you.

Apply today to join our team as a Front Desk Agent!

Pay:

$17.00

• $18.

00 per hour Ability to

Commute:

Hermiston, OR 97838 (Required) Ability to

Relocate:

Hermiston, OR 97838: Relocate before starting work (Required)

Work Location:

In person