Front Desk Agent

Front Desk Agent Best Western Seattle Airport SeaTac, WA Job Details Part-time | Full-time $20.74 - $21.00 an hour 14 hours ago Benefits Health insurance Dental insurance Paid time off Employee discount Flexible schedule Qualifications Customer records maintenance Resort Night audit Greeting customers Hotel and accommodations guest check-in Answering guest questions Hotel and accommodations guest check-out Receptionist experience within hospitality industry Hotel and accommodations guest complaints handling Venue guest services Hotel experience

Full Job Description Overview:

We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and customers, providing excellent customer service while managing daily administrative and front office tasks.

Responsibilities:

Greet hotel guests in a friendly and professional manner Manage guest check-in and check-out procedures Answer phone calls, emails, and guest inquiries Process reservations, cancellations, and room assignments Handle guest payments and maintain accurate records Provide information about hotel services, local attractions, and amenities Resolve guest concerns and complaints promptly Coordinate with housekeeping and maintenance staff Maintain a clean and organized front desk area Ensure excellent customer service at all times

Qualifications:

Previous hotel, hospitality, or customer service experience preferred Strong communication and interpersonal skills Basic computer and reservation system knowledge Ability to multitask in a fast-paced environment Professional appearance and positive attitude Flexible schedule, including weekends and holidays Bilingual skills are a plus Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic hospitality environment where you can showcase your customer service skills and help create memorable guest experiences. You will play an important role in welcoming guests, providing exceptional service, and ensuring smooth daily hotel operations. We are looking for a friendly, reliable, and professional individual who enjoys working with people and thrives in a fast-paced setting.

Pay:

$20.74 - $21.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off

Experience:

Hotel experience: 1 year (Preferred) Ability to

Commute:

SeaTac, WA (Required)

Work Location:

In person