Front Desk Associate

Front Desk Associate SafeSplash Swim Schools - 4.0 Cedar Grove, NJ Job Details Part-time $17 - $20 an hour 13 hours ago Benefits 401(k) Qualifications Guest relations Interpersonal skills Phone communication Inventory management Customer service High school diploma or GED Appointment scheduling Escalation handling Client interaction via phone calls Full Job Description If you love working with kids in a rewarding, comfortable and positive environment, SafeSplash Swim Schools is the place for you! SafeSplash is looking for a Front Desk Receptionist to greet families and manage the lobby. Essential Duties and Responsibilities (including but not limited to): Welcomes visitors and clients by greeting them, in person or on the telephone; answering or referring inquiries. Maintains safe and clean reception area and lobby, including restrooms, by complying with procedures, rules, and regulations. Maintains the schedule and client accounts by booking classes, recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments. Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales. Maintains supplies by checking stock to determine inventory levels; anticipating requirements; verifying receipt; stocking items; delivering supplies to work stations.

Position Qualifications and Requirements:

Happy and professional disposition; hospitable and caring.

Exceptional customer service focus:

deliver quality experience, can handle pressure of customer escalations. Strong communication skills including telephone, verbal and written communication, and listening.

Outstanding multi-tasking abilities:

able to handle and coordinate multiple schedules; keep swim instructors and customers on time; answer phone lines; etc.

Dependable and flexible schedule:

will be required to work some evenings and weekends

Hours:

3-30 hours per week

Compensation:

$16.00 to $20.00 per hour

Job Type:

Part-time Pay:

$17.00 - $20.00 per hour

Benefits:

401(k)

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Aquatics:

1 year (Preferred)

Work Location:

In person