Front Desk Associate

Job Overview We are seeking a professional and organized Front Desk Associate to serve as the first point of contact for our office. The ideal candidate will possess excellent customer service skills, strong administrative abilities, and proficiency with office management tools. This role involves front desk operations, handling multi-line phone systems, and providing administrative support to ensure smooth daily operations. Bilingual skills are a plus to assist a diverse clientele. The Front Desk Agent will play a vital role in maintaining an efficient and welcoming environment for clients and staff alike. Responsibilities Greet Patients promptly, professionally, and courteously Manage multi-line phone systems, screen calls, and direct inquiries appropriately and schedule appointments Handle appointment as well as checking in or out Patients Perform data entry, filing, and maintain accurate records using Microsoft Office, Google Workspace, and other office applications Assist with administrative tasks such as proofreading charts, managing correspondence, and supporting office management functions Provide exceptional customer support by addressing inquiries and resolving issues efficiently Maintain organization of the front desk area to ensure a tidy and professional appearance Support office management with clerical duties including Health and Vision insurance knowledge Ensure proper phone etiquette is maintained at all times Experience Prior office or administrative experience preferred Experience with front desk operations in medical or dental settings is advantageous Proficiency, Google Workspace, and data entry tools required Familiarity with multi-line phone systems and office equipment essential Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Excellent communication skills, both verbal and written Demonstrated ability to manage time effectively and prioritize tasks appropriately

Job Type:

Full-time Pay:

$13.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Retirement plan

Work Location:

In person