Front Desk Concierge

FRONT DESK CONCIERGE

Forum $17-22/hr | 10-30 hrs/week | Flexible availability Forum is looking for a warm, motivated Front Desk Concierge to be the face of our health club. This is a people-first role — you'll be responsible for creating an exceptional experience for every member and guest who walks through our doors, and for sharing the value of Forum membership with prospective members.

WHAT YOU'LL DO

Member experience Greet members and guests warmly, learning names and faces to create a personalized experience Own guest requests and concerns, resolving them promptly and following up to ensure satisfaction Assist members with reservations for club amenities including pickleball courts, golf simulators, and fitness studio Membership & sales Answer membership inquiries and confidently communicate the value of Forum's offerings and services Build relationships that convert prospective guests into long-term members Stay knowledgeable about all Forum amenities and programs to proactively match members with the right options Facility & operations Monitor and maintain the cleanliness and functionality of all club spaces, including locker rooms and saunas Keep snack and grab-and-go offerings stocked and fresh Support leadership with daily operations and uphold Forum's standards throughout every shift

WHAT WE'RE LOOKING FOR

Outgoing — friendly, social, and confident with people Compassionate — genuine care for members and teammates Detail-oriented — high standard for accuracy and professionalism Motivated — driven to exceed expectations every shift

REQUIREMENTS

High school diploma or equivalent 18 years of age or older Flexible availability including mornings, evenings, weekends, and holidays Ability to stand, walk, and lift up to 50 lbs Forum is an Equal Opportunity Employer and welcomes all applicants. We believe in serving from the intention — and that starts with the people on our team.

Job Type:

Part-time Pay:

$17.00 - $22.00 per hour Ability to

Commute:

Delano, MN 55328 (Required) Ability to

Relocate:

Delano, MN 55328: Relocate before starting work (Preferred)

Work Location:

In person