Front Desk Coordinator

Job Overview At Bella Lei, we are passionate about creating an exceptional patient experience rooted in excellence, professionalism, and integrity. We are seeking a warm, professional, and highly organized Front Desk Coordinator to join our growing team. This individual will serve as the first point of contact for our patients and play a vital role in creating a welcoming, efficient, and elevated experience from check-in to check-out. The ideal candidate is personable, detail-oriented, tech-savvy, thrives in a fast-paced environment, and genuinely enjoys building relationships with patients while supporting the overall flow of the practice. Responsibilities Welcome and assist patients with professionalism and warmth Manage patient communication including phone calls, texting, and scheduling accurately and courteously using proper phone etiquette Handle incoming correspondence, emails, and inquiries with efficiency and professionalism Support front office operations and daily workflow Assist with checkout processes, financing options, and loyalty programs Provide excellent customer service support by addressing inquiries promptly Help create an elevated patient experience from check-in to checkout Skills Proven experience in front desk or office administration roles with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Familiarity with multi-line phone systems and phone etiquette standards Strong computer literacy including data entry, proofreading, and general office software Excellent time management skills with the ability to prioritize tasks efficiently in a fast-paced environment Professional appearance and positive attitude Comfortable discussing products, memberships, and treatment plans This role is perfect for motivated individuals eager to contribute to a vibrant team while honing their administrative expertise. We value proactive problem-solvers who thrive in organized environments and are committed to delivering outstanding support every day.

Pay:

$17.00 - $25.00 per hour

Benefits:

Employee discount Paid time off Retirement plan

Work Location:

In person