Front Desk Coordinator (Counseling Office)

We are looking for a reliable and organized Front Desk Coordinator to join our team at WAIT Counseling Services. This role is responsible for managing the front desk and helping maintain a structured, professional environment for both clients and staff. You will be the first point of contact, so strong communication and attention to detail are essential. This role plays an important part in creating a welcoming and organized experience for our clients.

Responsibilities:

Answer and manage phone calls professionally Schedule appointments and assist with client intake Maintain a clean and organized front desk and waiting area Communicate clearly with clients in person and over the phone Assist with basic administrative tasks and daily office operations What we're looking for: Strong communication and customer service skills Organized, detail-oriented, and able to multitask Reliable, punctual, and professional Comfortable working in a structured environment Previous front desk or administrative experience preferred (1+ year ideal) Important expectations: This is a structured, professional work environment Employees are expected to stay focused and minimize personal distractions during shifts Reliability and punctuality are essential Must be able to follow directions and take ownership of daily responsibilities Growth opportunity: This role has the potential to grow into additional administrative responsibilities for the right candidate.

Compensation:

Starting pay during training begins at $13/hour, with opportunities for increases up to $15-$20/hour based on performance and reliability. We are looking for someone who takes pride in their work and is ready to be a dependable part of our team.

Job Type:

Part-time Pay:

$13.00 - $20.00 per hour Application Question(s): Why are you interested in working in a counseling office environment, and how would you handle interacting with clients in a professional and respectful manner? Describe a time you had to stay focused and organized in a busy environment.

Education:

High school or equivalent (Required)

Experience:

administrative or front desk: 1 year (Preferred) Ability to

Commute:

Flushing, MI 48433 (Required) Ability to

Relocate:

Flushing, MI 48433: Relocate before starting work (Required)

Work Location:

In person