Front Desk Reception (Boutique Pilates Studio)

About the Role Join our vibrant boutique Pilates studio where your energy and enthusiasm will set the tone for an exceptional client experience. As the welcoming face of our studio, you'll keep operations running smoothly and help foster the positive, motivating community our members love. This is an exciting opportunity to be at the heart of a thriving wellness hub dedicated to movement, health, and connection. Responsibilities Greet and check in clients warmly, creating an inviting and energetic atmosphere that motivates members to engage fully with their wellness journey. Manage class schedules, bookings, memberships, and client profiles using the MindBody app and studio management system. Answer phone calls, texts, and emails promptly and professionally; provide clear information about class offerings, memberships, and special programs. Handle payments, process new memberships, and support sales by promoting class packages, personal training sessions, and special workshops. Take initiative and demonstrate a strong sense of ownership, accountability, and follow-through within the role. Keep the front desk, reception area, and studio spaces clean, organized, and welcoming at all times. Assist instructors with scheduling, client communication, equipment setup, supply management, and adherence to health and safety protocols. Support studio operations and contribute to a positive team environment. Requirements Prior experience as a receptionist or front desk staff preferred; experience in a gym, health club, or wellness studio is a plus. Familiarity with the MindBody booking system or similar scheduling software is strongly preferred. Excellent communication and multitasking skills with a friendly, professional demeanor. Passion for wellness, fitness, or Pilates — experience in or knowledge of Pilates, Yoga, or group fitness is a bonus. Ability to thrive in a fast-paced environment while maintaining attention to detail and a positive attitude. Ability to work well independently while also contributing positively to a collaborative team environment. Availability for morning, evening, or weekend shifts; a flexible schedule is a plus. Enthusiasm for learning and a genuine commitment to delivering exceptional client service.

Job Type:

Part-time Pay:

$17.00 - $19.00 per hour Application Question(s): Do you have experience using the Mindbody App?

Experience:

Customer service: 1 year (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Ability to

Commute:

Flushing, NY 11358 (Required)

Work Location:

In person