Front Desk Receptionist

Front Desk Receptionist Job Summary Fat Cat's Dog Boarding is seeking an energetic, organized, and customer-focused Front Desk Receptionist to be the welcoming face of our facility. In this vital role, you will manage front desk operations, support daily administrative workflows, and provide exceptional customer service to our clients and their pets. The ideal candidate is friendly, dependable, professional, and comfortable working in a fast-paced environment. Your positive attitude, strong communication skills, and ability to multitask will help create a welcoming and efficient atmosphere for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop office management and customer service skills while working in a fun, team-oriented pet care environment.

Schedule Monday:

7:00 AM - 12:00

PM Tuesday:

7:00 AM - 6:00 PM Two weekends per month required Additional hours may occasionally be available based on staffing needs and busy seasons. Duties & Responsibilities Greet visitors, clients, and vendors with professionalism and enthusiasm, ensuring they feel welcomed and valued Check dogs in and out for daycare, boarding, and grooming appointments Answer phones and direct calls accurately and courteously using proper phone etiquette Respond to customer inquiries promptly and professionally Handle incoming correspondence including emails and deliveries with attention to detail Maintain appointment calendars and scheduling: Boarding and Grooming through Goose software Perform data entry tasks such as updating client and pet information accurately Process payments and assist with front desk transactions Maintain a clean, organized, and welcoming front desk and lobby area Support daily office operations and team communication Help create a positive experience for both pets and their owners Qualifications Previous receptionist, clerical, office administration, or customer service experience preferred Strong organizational and multitasking skills Excellent computer literacy including Microsoft Office (Word, Excel, Outlook) and Google Workspace Familiarity with phone systems and professional phone etiquette Ability to manage time effectively in a fast-paced environment while maintaining professionalism Reliable, punctual, and team-oriented Comfortable around dogs and cats of all breeds and sizes Personal assistant, office management, or pet care experience is advantageous but not required Why Join Fat Cats? At Fat Cat's Dog Boarding, we value teamwork, positivity, and creating a safe and fun environment for pets and their families. We are looking for someone who genuinely enjoys both people and pets and wants to become an important part of our team. Benefits Employee discounts Fun and supportive work environment Opportunity for growth within the company Work with dogs every day To apply, please submit your resume and availability.

Pay:

From $16.00 per hour

Work Location:

In person