Front Desk Receptionist

About Us Shasta Hearing Aids is a family-owned hearing healthcare practice dedicated to improving lives through compassionate care and exceptional service. We are looking for a friendly, dependable, and motivated Receptionist to join our growing team. This position plays an important role in creating a welcoming experience for our patients while helping keep daily office operations running smoothly. Position Summary The Receptionist is the first point of contact for patients and visitors and is responsible for providing outstanding customer service and administrative support. The ideal candidate is organized, detail-oriented, professional, and eager to learn. Schedule Monday - Friday 9:00 AM - 3:00 PM Patient & Customer Service Welcome patients and visitors with warmth and professionalism Answer phones and assist callers courteously and efficiently Respond to emails and office communications Help create a positive and supportive patient experience Administrative Support Schedule and confirm appointments Assist with billing, invoicing, and payment collection Collect and document insurance information Maintain accurate patient records and documentation Support daily office operations and workflow Hearing Aid Support Assist with basic hearing aid cleaning and maintenance under supervision Help with simple troubleshooting and device updates Prepare hearing aid supplies and assist providers as needed Office Organization Maintain a clean, organized, and professional office environment Assist with general office upkeep and cleanliness throughout the day Qualifications Strong communication and interpersonal skills Friendly, positive, and professional demeanor Organized with strong attention to detail Comfortable multitasking in a fast-paced environment Ability to learn new technology and office systems Previous customer service, receptionist, or medical office experience preferred but not required

Pay:

From $22.00 per hour

Benefits:

Dental insurance Paid time off Retirement plan Vision insurance

Work Location:

In person