Front Desk Receptionist

Job Title:

Front Desk Receptionist - CPA Office Position Overview We are seeking a reliable, outgoing, and adaptable Front Desk Receptionist to join our CPA firm. This role is ideal for someone who thrives in a fast-paced environment, especially during tax season, and enjoys working with a wide range of clients. The right candidate will be personable, organized, and capable of juggling multiple tasks while maintaining a professional appearance and welcoming demeanor. What We're Looking For A team player who can adapt quickly and stay calm under pressure Someone who enjoys helping people and creating a welcoming environment A detail-oriented individual who can manage competing priorities efficiently A polished, customer-facing brand representative who consistently demonstrates professionalism in appearance, communication, and conduct. Key Responsibilities Answer and direct incoming phone calls in a professional, courteous and efficient manner Greet clients and visitors, providing a positive first impression of the firm Assist with tax intake processes, including collecting and organizing client information Perform light computer work, including data entry and document handling/scanning Manage scheduling and assist with appointment coordination as needed Maintain a clean and organized front office area Process basic payments and transactions using a point-of-sale (POS) system Support staff with general administrative and office duties Work Schedule Tax Season (Peak): Monday-Friday, 7:30 AM - 4:30

PM Off-Season:

Monday-Thursday 7:30 AM- 4:30 PM Qualifications Strong interpersonal and communication skills (written/verbal) with the ability to interact comfortably with a diverse range of clients Ability to multitask and stay organized in a high-volume, fast-paced environment Dependable with consistent attendance and timeliness Basic proficiency in Microsoft Office (Word, Excel, Outlook) Experience utilizing a point-of-sale (POS) system preferred Prior experience in a high-traffic or customer-facing role is strongly preferred Reliable transportation required Ability to lift up to 20 lbs as needed

Pay:

$15.00 - $20.00 per hour

Work Location:

In person