Front Desk Receptionist/CSR

About Us Gem City Equine provides high-quality equine veterinary care throughout the Greater Miami Valley region. We are a veteran-owned and female-owned practice committed to compassion, professionalism, and personalized care for every horse and client we serve. Job Overview We are looking for a friendly, dependable, and organized Front Desk Receptionist/Customer Service Representative to join our team. This position is the first point of contact for our clients and plays an important role in keeping daily operations running smoothly. The ideal candidate enjoys helping people, stays calm in a busy environment, and pays close attention to detail Responsibilities Greet clients and create a warm, professional first impression Answer and manage phone calls Schedule appointments and manage doctor calendars Process invoices, payments, and client accounts accurately Maintain and update patient and client records Communicate clearly with veterinarians and clients Perform general office and administrative tasks Help coordinate farm calls and daily logistics as needed Skills and Qualifications Previous receptionist or customer service experience required (veterinary or medical office experience preferred) Strong communication and organizational skills Ability to multitask and stay organized in a fast-paced setting Comfortable using computers and learning new software Professional attitude and attention to detail Experience with horses or the equine industry is a plus This role is perfect for motivated individuals eager to grow their administrative skills while providing outstanding support to our team.

Pay:

$18.00 - $23.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person