Front Desk Sales Associate
Job
Massage Envy
Branchburg, NJ (In Person)
$37,440 Salary, Full-Time
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Job Description
Overview We are seeking a dedicated and friendly Front Desk Sales Associate to join our team. This role is essential in creating a welcoming atmosphere for our members and guests and ensuring their needs are met promptly and efficiently. The ideal candidate will possess excellent customer service skills, be detail-oriented, have sales experience, and thrive in a fast-paced environment. Duties Greet members and guests warmly upon arrival and provides them with information pertaining to their visit Check members and guests in and out efficiently while ensuring all necessary documentation is completed accurately. Handle cash transactions, including processing payments and managing the cash register. Respond to guest inquiries via phone or in person with professionalism and courtesy. Maintain an organized front desk area, ensuring all supplies are stocked and readily available. Assist with appointment scheduling, cancellations, and modifications as needed. Collaborate with service providers to ensure member and guest satisfaction Supervise front desk operations during scheduled shift Sell memberships and Partner with Members and Guests on their Pathway to Wellness Skills Strong customer service skills to handle member and guest interactions positively and effectively. Basic math skills for accurate cash handling and transaction processing. Familiarity with retail math concepts is beneficial for inventory management tasks. Experience in sales in order to sell memberships at a 20% closing rate. Proficient in customer service in order to ensure smooth front desk operations. Knowledge of cash register operations for efficient transaction management. Excellent phone etiquette to maintain professionalism during guest communications. Join our team as a Front Desk Sales Associate where you will play a vital role in Partnering with Members and Guests on their Pathway to Wellness.
Job Types:
Full-time, Part-time Pay:
$16.00 - $20.00 per hourBenefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Vision insuranceWork Location:
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