Front Desk Scheduler - Full-Time or Part-Time

Description:

Front Desk Rockstar Wanted! Be the First Step in Someone's Care Journey We're a small but mighty nonprofit healthcare organization looking for a welcoming, organized, and reliable Front Desk Rockstar to join our team! In this role, you'll be the first friendly face our patients see - and the calm voice on the phone when they call. You'll help create a smooth, supportive experience for everyone walking through our doors.

What You'll Do:

Greet patients with warmth and manage appointment scheduling Handle phone calls, messages, and voicemails like a pro Keep patient info up-to-date and confidential (HIPAA matters!) Post payments and support daily front office operations Be an essential part of our team with a focus on excellent patient care

What You'll Get:

$15-$17/hour, paid biweekly Medical, Dental, Vision + 401(k) with 2% match 14 days PTO + 5 days Wellness Leave per year + 11 Paid Holidays Full Time, Monday-Friday schedule (8am-5pm, closed 12-1 for lunch) A fun, supportive team and meaningful work in your community

Requirements:

What you'll bring: High school diploma or equivalent At least 1 year of front desk or customer service experience Friendly, detail-oriented, and ready to learn Bonus points if you have healthcare experience, are bilingual (Spanish/English), or know your way around Athena EMR! We proudly serve Ocracoke, Manteo, and Engelhard, NC - delivering high-quality care through primary care, behavioral health, pharmacy, and more. We're open to part-time applicants too - if this sounds like a fit, we'd love to hear from you!

Similar job titles:

Coordinator, Assistant, Receptionist, Patient Services Representative, Administrative