Front of House Manager & Events Coordinator

Cielo Rojo has expanded to a larger location down the street in a beautiful setting in the heart of Takoma Park, MD. We were just named the #5 best new restaurant in the D.C. area by Tom Sietsema of the Washington Post! Our slogan Maíz, Espíritu, Amor embodies what we hope to bring to the table. A space that gives tribute to heirloom corn, the human spirit (& agave spirits), & love! This role will be involved in Cielo Rojo and be physically at this location but will also handle catering/event emails for our sister restaurant, San Pancho.

• This is MOSTLY a FOH Mgmt position with side tasks of handling catering/events. This position requires FOH experience and FOH Mgmt experience. This is not a BOH position. Knowledge of FOH tasks, hospitality and service is essential to this role.

Restaurant Operations Responsibilities:

• Assist the General Manager in overseeing daily operations of the restaurant
• Manage and supervise staff, ensuring they provide excellent customer service
• Monitor food presentation to ensure quality and consistency and coordinate with Head Chef & GM
• Ensure compliance with health and safety regulations in the kitchen and dining areas
• Handle customer inquiries, complaints, and feedback in a professional manner
• Support the General Manager in financial management, including budgeting and cost control for FOH labor & operational efficiencies
• Gives insights into FOH Staff performance by training, guiding, and coaching staff on how to better operate
• Supports the floor during busy periods with other

FOH Managers:

this includes supporting hosts, expo line and touching tables/interacting with guests

• Assist in closing the restaurant (closings are rotated bt 3 FOH Managers) and ensure staff do their closing duties in a timely manner
• Motivate staff towards excellence and support a dynamic and positive work environment

Catering & Events Responsibilities:

• Respond to catering & events inquiries in a timely manner via email, website (Wix) and over the phone
• Organize and execute special events in private dining room and restaurant rentals

• SALES:

  comfortable selling experiences/events and upselling, when appropriate via email, video calls, phone calls and in-person meetings with potential customers
• Hops on video calls throughout the week to walk through events/catering options with potential customers (forward facing/excellent communication skills)
• Handles catering/events for both restaurant concepts: Cielo Rojo & San Pancho
• Create invoices/orders for guests for both catering and events
• Reserve tables/rooms for events via Tock
• Communicate between teams to execute special events/catering

Skills:

• Hospitality focused: a seasoned hospitality professional who demonstrates hospitality effortlessly

• DETAIL ORIENTED

  you are a master of details. You see what others don't and ensure all details taken care of when organizing events, observing restaurant operations and creating invoices for customers

• Sales:

  is confident in their ability to upsell/sell and communicate effectively with potential clientele

• Communication:

  Is an effective communicator that can gauge different personalities and needs effortlessly and leads by example

• Leader:

  Leadership abilities to motivate and guide the team towards achieving goals, growing and excelling at their jobs
• Event planning experience: Loves planning and executing events and has experience doing so
• Management experience: at least 2 years restaurant management experience

•

PLUS:

fluent in Spanish, conversationally (not a requirement) If you are a motivated individual with a passion for the hospitality industry and events, possess the required skills, and have demonstrated leadership abilities, we invite you to apply for the position of Catering & Events FOH Manager. Join our team and contribute to creating memorable dining experiences for our guests and grow with our company!

PERKS:

• Comprehensive health insurance
• 401K
• Dental insurance
• Free meals
• 2 weeks paid vacation
• Dynamic, family owned restaurant environment
• Growth opportunities

Job Type:

Full-time Pay:

$65,000.00

• $75,000.

00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Application Question(s): Do you have events organizing experience? Do you have experience doing sales? Can you work weekends, including Sundays? How many years Front of house restaurant experience do you have? How many years of Restaurant FOH management experience do you have?

• this is required

Language:

Do you speak Spanish? (Preferred)

License/Certification:

Do you have a valid drivers license? (Required) Do you have a car to use for management duties? (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Takoma Park, MD 20912 (Required) Ability to

Relocate:

Takoma Park, MD 20912: Relocate before starting work (Required)

Work Location:

In person