Front of the House Supervisor

Rock Creek Resort is a private, gated, golf community located on Lake Texoma. We are currently seeking an energetic and detail-oriented Front of the House Supervisor to lead our guest service team. In this pivotal role, you will oversee daily front-of-house operations, ensure outstanding customer experiences, and support staff training and management. Your leadership will help create a welcoming environment that reflects our commitment to hospitality excellence. Responsibilities Supervise front-of-house staff, including servers, hosts, and bartenders, ensuring smooth service flow and high-quality guest interactions Oversee reservation management using POS systems such as Aloha POS and Micros POS to optimize seating efficiency and customer satisfaction Manage cash handling procedures accurately during shifts, including balancing registers and processing payments Train new team members on service protocols, food safety, POS operation, and hospitality standards to foster a skilled workforce Monitor inventory control for front-of-house supplies, ensuring proper stock levels and minimizing waste Enforce cleanliness, safety regulations, and hospitality standards consistently across all front-of-house areas Skills Proven supervising experience in quick service or fast-food restaurant environments with a focus on customer service excellence Strong knowledge of POS systems Demonstrated leadership skills in staff training, development, and team management within the food industry Ability to manage shift operations effectively while maintaining high standards of hospitality and safety Knowledge of food safety regulations, inventory control procedures, and food production processes Join us to lead a dynamic team dedicated to delivering memorable guest experiences! This paid position offers an exciting opportunity to grow your career in hospitality management while making a positive impact on every guest's visit. We offer a competitive salary. Visit our website www.rockcreekontexom.com

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance

Work Location:

In person