Front Office Specialist/PT Tech [Waipahu/Kapolei and Honolulu Location]

Job Title:

Front Office Specialist/PT Tech for

Waipahu/Kapolei and Honolulu Location Compensation:

Negotiable, based on experience & assigned responsibilities Employment type: Full-time or Part-time Privately owned outpatient rehabilitation facility with multiple locations looking to complement our team. Our team is dedicated, optimistic, and fun to work with! A like-minded individual is a must for our Ohana. Our primary focus is unsurpassed patient care and outstanding customer service. •Opportunity for Hybrid Front Office Role which may combine front office administrative responsibilities with hands-on support as a Physical Therapy Aide/Technician in a fast-paced outpatient rehabilitation setting. PT Aide/Technician duties and responsibilities will be based on the candidate's background, experience, and overall fit for the position.

Main Job Tasks and Responsibilities:

Front Office / Scheduling Duties Answer phone calls and emails in a friendly and timely manner Schedule and confirm patient appointments and resolve scheduling conflicts as they occur New patient registration (verifying and inputting patient demographics into EMR) General administrative and clerical support Coordinate with doctors' offices and insurance companies for referrals, authorizations, and medical records Collect co-pays and maintain accurate patient records Assist with maintaining smooth daily clinic operations and exceptional customer service Additional PT Aide / Technician Duties for Hybrid Position Assist physical therapists with preparing treatment areas and equipment Clean and sanitize treatment tables, gym equipment, and common areas according to facility protocols Assist with patient flow to ensure efficient treatment sessions under the supervision of Licensed Physical Therapist. Monitor and restock clinic supplies as needed Provide friendly, professional support to patients throughout their therapy experience

Required Skills/Experience:

High level of organization and attention to detail Highly motivated individual with strong patient service skills Excellent communication skills, both written and verbal Must be a team player with a positive attitude Ability to work in a fast-paced environment and maintain poise under pressure Ability to multitask between front office and clinical support duties Ability to operate a computer, basic office equipment, and programs such as EMR systems, Microsoft Word, Excel, and PDF editing software

Minimum Qualifications:

High school diploma or equivalent Prior office, customer service, medical office, or PT aide/tech experience preferred Knowledge of referral/authorization processes with various insurances preferred Knowledge of medical terminology such as ICD-10 and CPT codes is an advantage Ability to perform light physical tasks including standing, walking, lifting, and assisting with clinic setup/cleanup

Benefits:

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision, paid vacation, and holiday pay (for full-time employees). Positions are available for FULL-TIME or

PART-TIME.

Job Types:

Full-time, Part-time Pay:

From $19.00 per hour

Benefits:

401(k) Dental insurance Disability insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Waipahu, HI 96797 (Required) Ability to

Relocate:

Waipahu, HI 96797: Relocate before starting work (Required)

Work Location:

In person